Client Executive, Legal Services

Job not on LinkedIn

November 7

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $90k - $120k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

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Ricoh UK

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Enterprise • Productivity • Cloud & Infrastructure • Cybersecurity

Ricoh UK is a provider of comprehensive business solutions, specializing in the integration and optimization of technology to improve workplace efficiency and productivity. Their offerings include managed print services, cloud and infrastructure solutions, cybersecurity, digital printing, and business process management. Ricoh UK focuses on transforming digital workspaces to enhance employee experiences and promote collaboration, while also offering a wide range of office and production products, such as printers and scanners. They also operate an eCommerce platform for streamlined procurement of IT and media products, and are committed to sustainability and customer-centric innovation.

1001 - 5000 employees

Founded 1936

🏢 Enterprise

⚡ Productivity

🔒 Cybersecurity

📋 Description

• Build and maintain trusted partnerships with senior law firm leaders. • Maintain detailed relationship maps for each client, identifying key stakeholders, engagement history, and influence levels to inform strategy and outreach. • Brings thought leadership to the client engagement and uses collaboration to build trust, confidence and influence. • Gain sound understanding of clients’ business challenges and goals by conducting effective client engagements. • Lead business planning process in partnership with the client with a specific focus on account level planning. • Drive profitable growth in assigned account(s) through valuable customer engagements, contract retention and expansion, and addition of services. • Proactively engages and aligns additional sales, operations and SME resources aligned to client initiatives. • Clearly articulates Ricoh’s position in the industry and value to the client. • Builds relationships inside the organization, account retention and expansion, and manage the day to day sales activities. • Strives to understand and manage the customer's approval process through sponsors. • Meet or exceed revenue and gross profit expectations. • Leverages CRM to enter/track all sales data and activities daily. • Performs other duties as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent experience in the Legal Industry. • Experience with workflow redesign, process automation, and technology integration. • Experience working with executive level leaders in the NLJ 350. • 10+ years account management experience specifically in the Legal Industry. • Experience growing services.

🏖️ Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options. • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. • Augment your education with team member tuition assistance programs. • Enjoy paid vacation time and paid holidays annually. • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.