Director of Operations, Midwest Region

Job not on LinkedIn

🕒 September 30

🌽 Illinois, Michigan, +2 more states – Remote

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💵 $160k - $175k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 14%

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Logo of RightMove Health

RightMove Health

11 - 50 employees

Founded 2022

🏥 Healthcare

👥 B2C

🧘 Wellness

Healthcare • B2C • Wellness

RightMove Health is a specialist-led musculoskeletal care and care-coordination company that provides fast virtual and in-person evaluations for back, joint, and muscle pain. It partners with health plans and clinical leaders (including Hospital for Special Surgery) to deliver provider-driven care plans, schedule and coordinate services, and offer member support at no cost to enrolled members. RightMove combines clinical expertise with a purpose-built technology platform to streamline referrals, imaging, physical therapy, and specialist care, aiming to improve outcomes and reduce unnecessary surgeries.

📋 Description

• Lead RightMove's unified Midwest network and operations function • Own network strategy, growth, practice transformation, network management, and patient growth • Partner with the Regional Medical Director and local market operational leadership to execute the local network vision • Own and lead end-to-end provider strategy for the Midwest market, with accountability for market performance, growth, and value creation • Translate market and provider-network insights into requirements, priorities, and roadmaps for central teams • Own market-level partnerships with health plans, employers, and primary care providers to drive customer and contract success • Design and establish the operating model for a high-performing, scalable provider network • Set strategy and standards for provider contracting and onboarding • Drive patient growth through network-level strategies affecting supply-demand dynamics, access, and utilization • Own provider engagement, retention, and satisfaction strategy • Define, track, and evolve operational KPIs and hold cross-functional partners accountable for improvements • Advise central teams on operational efficiency, tooling, and visibility, and prioritize value-generating initiatives across the network • Travel approximately 50-75% within the Midwest market

🎯 Requirements

• 10+ years of experience in network management, provider relations, and provider contracting • Deep knowledge of risk-based provider contracting, current healthcare marketplace dynamics, quality metrics, and population health management • Experience with value-based contracts with payers and other risk bearing entities • Local understanding of the Midwestern orthopedic provider network • Bachelor's degree in healthcare administration, Business Administration, Finance, or related field • 6+ years experience managing direct reports • Proven ability to design and implement complex healthcare initiatives • Strong consulting and operations background plus experience building high-performing teams • Track record of successful network expansion and optimization • Strong negotiation capabilities and relationship management with provider practices • Provider to provider value based contracting • Must reside in larger Midwest region (IN, IL, MI, MN, WI) • Excellent presentation skills and comfort speaking publicly • Excellent problem-solving skills, including creativity and resourcefulness • Ability to analyze technical issues and resolve administrative problems • Ability to exercise use of independent judgement • Ability to lead a large team across several functional areas • Provider contracting experience • Strong written and verbal communicator, particularly with physician leadership • Deep understanding of providers, particularly independent practices • Ability to travel 50-75% within the Midwest market

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