Senior Business Analyst – BT

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Risepoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Risepoint is an education technology company that partners with regional public and private universities to design, launch, and grow workforce-focused online degree programs. It provides marketing, student support, faculty support, technology implementations, performance monitoring, and student ROI research to help institutions expand access, increase enrollments, and deliver high-return programs for working adults.

📋 Description

• Gather and document requirements from business stakeholders and translate them into Salesforce solutions, configurations, and system designs • Assess existing solutions and user behaviors to identify improvements in Salesforce user experience, automation, reporting, and data integrity • Conduct gap analyses focused on Salesforce standard functionality versus custom solutions • Translate business requirements into user stories within an Agile framework and work with development resources • Track system issues, develop recommendations, and drive timely resolution • Document as-is and to-be process maps based on stakeholder interviews • Work with QA to identify test cases, test changes, and verify business requirements • Identify data-quality opportunities and translate business needs into reporting requirements • Manage multiple concurrent priorities and contribute to cross-functional initiatives • Build trusted stakeholder relationships and influence outcomes aligned with business priorities

🎯 Requirements

• 5+ years of experience in business analysis, product analysis, or technical support • Hands-on experience translating business needs into Salesforce solutions • Proven ability to gather, document, and translate requirements into user stories • Experience supporting Salesforce enhancements in Agile frameworks • Experience partnering with development and QA teams • Strong problem-solving, process analysis, and documentation skills • Ability to build relationships, communicate complex concepts clearly, and influence stakeholders across cross-functional teams • Experience working in higher education, edtech, or student success environments is advantageous • Experience supporting Salesforce configuration, reporting, or data management is advantageous • Experience leading or supporting business transformation initiatives, user adoption, new technologies, and AI-enabled tools is advantageous