Service Advisor

Job not on LinkedIn

🔥 16 minutes ago

🇨🇦 Canada – Remote

💵 $30 - $32 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Riverstone Management Ltd.'s careers page, not through a job board

First seen by Remote Rocketship 16 minutes ago

Logo of Riverstone Management Ltd.

Riverstone Management Ltd.

2 - 10 employees

Founded 2013

🎯 Recruiter

🏗️ Construction

🏭 Manufacturing

Recruitment • Construction • Manufacturing

Riverstone Management Ltd. is a Canada-wide specialized recruitment agency focused on skilled trades and industrial hiring. The firm provides permanent placement, fractional recruitment (on-demand recruiters for project or seasonal needs), and a TalentConnect service that gives access to a pre-vetted pool of tradespeople. Riverstone recruits across British Columbia and Ontario (including Toronto, Mississauga, Brampton, Vancouver) for employers in construction, manufacturing, renewable energy, and mechanical/electrical services, hiring trades such as electricians, millwrights, HVAC-R technicians, plumbers, welders, and project managers. The company emphasizes industry-specific sourcing, screening, onboarding, and retention, and advertises 20+ years of experience in skilled trades recruitment.

📋 Description

• Answer incoming calls and identify customer needs • Use trade judgment to scope jobs and determine half-day or full-day bookings • Explain flat-rate pricing and answer questions about price and availability • Secure card-on-file details and schedule technicians • Make outbound follow-up calls • Reply to texts • Keep the CRM clean • Help keep service procedures up to date • Cover extra weekday shifts for the full-time Service Advisor during vacations and sick days

🎯 Requirements

• Hands-on trade experience, or experience selling or estimating in the trades (handyman, renovation, carpentry, painting, or similar) • Strong general construction knowledge, including drywall, siding, trim, and caulking • Phone-based sales or customer service experience, with a track record of booking commitments and handling objections • Clear, confident communicator with fluent English • Comfortable with Google Workspace, CRM software, and online payment tools • Available Saturdays and Sundays, 8:30 AM to 5 PM • Flexibility to pick up extra weekday shifts for vacation and sick coverage • Interested in moving into full-time hours next year • Own laptop, reliable internet, and a quiet place to take calls • Good understanding of Lower Mainland neighbourhoods and local home styles is an asset • Applicants must be legally entitled to work in Canada • Criminal record check required

🏖️ Benefits

• Work from home • Use your own laptop with a headset provided • Monthly stipend toward internet and laptop use • Consistent weekly hours • Extra paid shifts when covering for the full-time Service Advisor • Full training alongside the full-time Service Advisor • Ongoing sales coaching • Opportunity to grow into full-time hours next year • Option to pick up extra weekday shifts for vacation and sick coverage

Apply Now

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