Sales Development Representative

🕒 6 days ago

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RMS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1983

☁️ SaaS

✈️ Travel

🤝 B2B

💰 Private equity on 2024-03

SaaS • Travel • B2B

RMS is a cloud-native property management system (PMS) for the hospitality industry. Trusted by over 6,000 hotels, motels, holiday parks, campgrounds, serviced apartments and multi-property operators across 70+ countries, RMS centralizes operations, reservations, payments, channel management, revenue management, reporting, and guest experience tools. The platform provides a booking engine, channel manager, RMS Pay payments and POS solutions, automation for front desk, housekeeping and maintenance, owner/trust accounting, and business intelligence to drive direct bookings, reduce disputes, and improve operational efficiency.

📋 Description

• Respond rapidly to inbound leads via phone, email, and chat within established SLA timeframes • Execute high-volume outbound prospecting campaigns including minimum number of calls/emails/In-Mails to identify and engage new prospects • Conduct thorough lead qualification using sales methodology - assessing fit, intent, timeline, budget, and key pain points • Perform micro-discovery calls to understand prospect challenges and tailor value propositions accordingly • Schedule and confirm qualified meetings for Sales Executives/Managers/Directors while maintaining low no-show rates • Maintain detailed activity records in the CRM and provide real-time market intelligence to Marketing • Support event-driven lead generation through webinar registrations, trade show follow-up, and on-site activations • Research prospect organizations and key decision-makers before outreach to ensure relevant, personalized communication • Handle objections professionally and advance conversations toward next steps • Meet or exceed weekly KPIs including speed-to-lead response, meetings booked, and conversion-to-SQL rates • Stay current on RMS product updates, hospitality technology trends, and competitive landscape • Collaborate with Marketing on campaign optimization and lead quality feedback

🎯 Requirements

• Minimum 1 year experience in a similar role. • Proven track record of meeting targets and metrics in a fast-paced environment • Excellent verbal and written communication skills • Strong research and organizational abilities • Proficiency with CRM systems and sales tools • Comfort with high-volume calling and rejection resilience • Clear career ambition in SaaS sales with understanding that SDR is a development role • Experience with using CRM systems, call logging tools and usage of sales enablement systems e.g. Seismic preferred • Fluent English speaking

🏖️ Benefits

• Work from home- light domestic travel • Global Team • Competitive base salary + bonus • Company health insurance plan • 401(k) Retirement Plan • Generous PTO • Growth Potential