Developer Engagement Team – Contract

🕒 September 18

🇺🇸 United States – Remote

💵 $20 - $25 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

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Logo of Roblox

Roblox

1001 - 5000 employees

Founded 2004

🎮 Gaming

📚 Education

🌍 Social Impact

Gaming • Education • Social Impact

Roblox is an online platform that allows users to create and play games created by other users. It enables a community-driven environment for game development and social interaction, making it popular among both game creators and players. Roblox also provides resources for education and encourages creativity through its Creator Hub.

📋 Description

• Assist in resolving creator day-to-day escalations and emergencies. • Manage communication between Roblox staff and creators. • Maintain detailed records of customer interactions and transactions, ensuring accurate documentation and timely follow-up. • Dedicate up to 40 hours per week, primarily Saturday to Wednesday plus on-call availability throughout the week (on-call or scheduled as business needs require).

🎯 Requirements

• Strong verbal and written communication skills. • Demonstrates endless patience and a positive attitude. • Capable of managing time effectively. • In-depth understanding of Roblox and the Roblox community. • Solid knowledge of the technical aspects of Roblox Studio. • Experience developing on Roblox and/or other creation platforms.

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