Account Manager

đź•’ October 10

🇺🇸 United States – Remote

đź’µ $80k - $100k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 0%

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Rocket Clicks

11 - 50 employees

Founded 2008

đź’Ľ Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Rocket Clicks is a digital marketing agency that specializes in paid media strategies, search engine optimization, social media marketing, and website development. They align law firms and other professionals with tailored marketing roadmaps, focusing on data-driven decisions to enhance online visibility and drive revenue growth. With an emphasis on collaboration and personalized service, Rocket Clicks serves a range of clients, including family law firms and healthcare providers, ensuring measurable results and strong partnerships.

đź“‹ Description

• Own relationships with a portfolio of family law firms as the primary strategic contact for owners and managing partners • Lead alignment calls and quarterly business reviews with decision makers • Establish agreement on goals, roles, timelines, and quarterly budgets • Build and maintain strategic roadmaps for each client, revisiting them quarterly • Track performance across the client acquisition path from initial lead through funded agreement • Advise on pricing, intake, operations, capacity, and hiring in addition to marketing • Identify growth opportunities and early signals of churn • Review and approve every client-facing deliverable • Maintain weekly written updates, monthly pacing calls, and quarterly business reviews • Partner with project managers and channel specialists • Manage the portfolio and prioritize time based on client value

🎯 Requirements

• 5+ years in account leadership, consulting, or professional services, preferably in an agency or advisory environment • Significant experience owning senior client relationships and working directly with business owners and executive decision makers • Commercial fluency across revenue, pricing, margin, and expansion • Ability to build plans connecting agency work to business outcomes, with defined timelines and milestones • Strong facilitation skills and judgment to guide clients toward decisions • Ability to raise difficult subjects without damaging relationships • Experience recognizing and acting on early signals of client dissatisfaction • Business experience outside of marketing, such as client-side, general management, P&L, or ownership experience • Genuine curiosity about how professional services firms operate, including pricing, staffing, sales, and scaling • Bachelor's degree or equivalent professional experience • Experience managing and developing people (nice to have) • Background in or adjacent to the legal industry (nice to have) • Familiarity with CRM data and intake operations (nice to have)

🏖️ Benefits

• Unlimited PTO & Sick Leave • Medical Insurance (including FSA & HSA Options) • Dental Insurance • Vision Insurance • 401(k) (with a company match) • Life Insurance • Long-term Disability • Short-term Disability • Remote work • Monday to Friday 8-5 CST schedule

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