Customer Service Representative

Job not on LinkedIn

🕒 4 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rooted Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Rooted Talent Solutions is a healthcare-focused staffing agency that connects hospitals, clinics, and medical facilities with licensed and vetted clinical and support personnel, including RNs, LPNs, CNAs, allied health professionals, and administrative healthcare staff. The company also provides customer service staffing for businesses seeking remote or on-site support, offering flexible hiring models such as per diem, contract, and full-time placements. Rooted Talent Solutions emphasizes fast, reliable placements, quality candidates, and scalable workforce solutions for small to medium-sized companies.

📋 Description

• Answer inbound customer calls • Assist customers with questions and service requests • Process orders, reservations, or account inquiries • Provide professional customer support • Resolve customer concerns • Navigate multiple computer applications • Document customer interactions • Meet program-specific quality and performance standards • Complete the Rooted Talent Solutions application and screening process

🎯 Requirements

• Strong communication skills • Professional and dependable • Comfortable speaking with customers • Comfortable using a computer • Able to work independently • Organized and detail-oriented • Able to follow instructions and client procedures • Committed to completing required onboarding and training • Customer service or call-center experience may be helpful but is not required for every opportunity • Suitable computer meeting applicable technical requirements • Reliable high-speed internet • Quiet, professional workspace • Compatible headset and other equipment required for the opportunity • Ability to meet applicable technical and security requirements • Additional screening, registration, training, certification, equipment verification, or other requirements may apply

🏖️ Benefits

• Flexible work-from-home opportunity • Independent contractor/business participant opportunity • Required onboarding and training • Potential certification and equipment verification support may apply