Customer Support Representative

Job not on LinkedIn

🕒 4 days ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rooted Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Rooted Talent Solutions is a healthcare-focused staffing agency that connects hospitals, clinics, and medical facilities with licensed and vetted clinical and support personnel, including RNs, LPNs, CNAs, allied health professionals, and administrative healthcare staff. The company also provides customer service staffing for businesses seeking remote or on-site support, offering flexible hiring models such as per diem, contract, and full-time placements. Rooted Talent Solutions emphasizes fast, reliable placements, quality candidates, and scalable workforce solutions for small to medium-sized companies.

📋 Description

• Respond to customer inquiries • Provide accurate information and assistance • Troubleshoot basic customer issues • Process customer requests • Navigate multiple systems while assisting customers • Maintain accurate documentation • Follow established procedures and quality standards • Meet applicable performance expectations • Provide customer assistance through phone and other approved communication channels

🎯 Requirements

• Excellent verbal and written communication skills • Strong customer-service skills • Comfort learning new technology • Ability to navigate multiple computer applications • Dependable and self-motivated • Ability to work independently from a home environment • Professionalism and attention to detail • Candidates must be prepared to meet applicable technical and workspace requirements • Compatible computer equipment • Reliable high-speed internet • Professional, distraction-free workspace • Compatible headset • May be required to complete additional screening, registration, training, certification, or technical verification • Previous customer-service, call-center, sales, healthcare, retail, hospitality, financial-services, or technical-support experience may be helpful, but is not required • Certain business-related expenses may be the participant’s responsibility

🏖️ Benefits

• Remote work from a home environment • Flexible opportunity structure depending on the customer-service program