Document Production Associate – 2nd Shift

🕒 June 25

⛰️ West Virginia – Remote

⛰️ West Virginia – Remote

💵 $15 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

RR Donnelley is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

📋 Description

• Utilize appropriate logs and/or tracking software for all document production work • Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle • Perform work in document production, proofreading, intake and workflow coordination functions, as needed • Use established procedures, standards and formats to edit, proof, convert, create, transcribe or otherwise complete document production requests to client satisfaction • Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions • Communicate with team members, lead, supervisor or client on job or deadline concerns • Meet contracted deadlines for service delivery to our clients • Troubleshoot basic software or hardware problems • Help to foster a proactive environment of continuous service enhancement and relationship building with the client • Perform quality assurance on work, as requested • Adhere to Williams Lea Tag policies, in addition to client policies • Use equipment and supplies in a cost efficient manner

🎯 Requirements

• High school diploma or equivalent • Minimum (1) year document production experience preferably in a legal, banking or large corporate environment • Skilled in the use MS Office software (Word, Excel, PowerPoint); • Familiar with other software programs for editing and/or creating documents • Strong attention to detail; able to work on multiple projects simultaneously • Must have good organizational skills • Must be able to meet deadlines and complete all projects in a timely manner • Ability to handle sensitive and/or confidential documents and information • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level • Ability to maintain professional composure when working with immediate deadlines • Ability to work both independently and collaboratively as part of a team • Ability to work in a fast paced environment • Ability to communicate professionally both verbally and in writing • Must be self-motivated with a positive attitude • Proven customer service skills are required in order to create, maintain and enhance customer relationships.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • parental leave • adoption assistance • tuition assistance • employer/partner discounts