Sales Engineer, Solutions

Job not on LinkedIn

🕒 August 11

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 12%

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SaltStack

VoIP

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Logo of Saddleback Communications

Saddleback Communications

11 - 50 employees

Founded 1997

📡 Telecommunications

👥 B2C

🤝 B2B

Telecommunications • B2C • B2B

Saddleback Communications is a federally regulated Incumbent Local Exchange Carrier that provides reliable local telephone service, high-speed Internet access, and custom business solutions to residential and business customers. Founded in 1997 by the Salt River Pima-Maricopa Indian Community, the company aims to enhance the quality of telecommunications services within the Community. With a robust telecommunications infrastructure and a commitment to superior customer satisfaction, Saddleback Communications is the sole authorized provider of local phone services on the Salt River Pima-Maricopa Indian Community, ensuring rapid response and proactive network monitoring.

📋 Description

• Serve as the technical backbone of Salt River Connect’s sales motion by turning its Services Ecosystem into deployable, accurately priced, and defensible solutions • Own technical discovery, solution design, and proof-of-concept delivery across Communications, CX, Networking, Security, and SaaS & AI • Partner with SRC Sales & Operations to move deals from first call to signed SOW • Provide trusted technical guidance and translate customer requirements into accurate, deployable, correctly priced solutions • Lead technical demonstrations, proofs of concept, and platform walkthroughs • Translate customer requirements into solution architectures and pricing • Own technical responses to RFPs/RFIs and security or compliance questionnaires • Participate in sales calls and customer meetings as the technical/solution authority • Build and present statements of work, network diagrams, and migration/cutover plans • Support pricing and proposal development with sales and product teams • Remove technical objections involving SIP trunking, POTS replacement, E911, dial-plan migration, and M365 integration • Maintain knowledge of the SRC Services Ecosystem, including UC/CCaaS, networking, and security offerings • Stay current on SKUs, MRC pricing structures, and the commercial catalog • Serve as the technical bridge between customers and Product & Technology on feasibility, timelines, and constraints • Capture and route product gaps and integration issues to Product & Technology • Validate that solutions are field-deployable • Ensure clean technical handoffs from sales to Operations & Support and provisioning • Identify expansion and cross-sell opportunities based on technical fit • Support renewal conversations with technical validation of delivered outcomes

🎯 Requirements

• Bachelor’s degree in a technical, business, or related field, or equivalent experience preferred • 3+ years in a sales engineering, solutions engineering, or technical pre-sales role • Experience in telecom, UCaaS/CCaaS, networking, or managed IT/MSP environments • Familiarity with SIP trunking, VoIP/UC, CX, and CCaaS platforms • Experience working directly alongside a sales team in a quota-influencing capacity • Strong technical fluency across voice, networking, security, and SaaS/collaboration platforms • Ability to translate technical complexity into clear, outcome-based narratives for non-technical buyers • Comfortable independently running discovery calls, demos, and technical Q&A • Ability to produce accurate SOWs, network diagrams, and pricing without heavy oversight • Collaborative approach and ability to work embedded with sales • Comfort operating in ambiguity in an evolving proof-of-concept environment

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