Digital Product Manager – Consumer Channels

Job not on LinkedIn

🕒 June 3

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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Safelite

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1947

🚘 Automotive

📦 Logistics

🏭 Manufacturing

Automotive • Logistics • Manufacturing

Safelite is a prominent auto glass service provider offering comprehensive windshield repair and replacement services. They are recognized for their expertise in auto glass care, offering services throughout all 50 states with their MobileGlassShops™ and repair facilities. Safelite is committed to convenience, providing mobile auto glass services that come to the customer's location when eligible. They pride themselves on using high-quality materials and back their services with a nationwide warranty, ensuring customer satisfaction and peace of mind. Safelite works seamlessly with auto insurance, reducing the stress of glass repairs for their clients.

📋 Description

• Own digital product outcomes for the consumer channel • Define and manage product strategy, roadmap, and priorities for the consumer digital experience. • Translate customer needs, business opportunities, and friction points into clear product problems to solve. • Establish success metrics across conversion, self-service completion, customer satisfaction, and support deflection. • Track performance after launch. • Make tradeoff decisions based on customer impact, business value, effort, risk, and learning potential. • Improve conversion and the end-to-end customer journey • Use behavioral data and customer signal to find the highest-value opportunities to improve conversion and experience. • Shape AI-enabled consumer experiences • Lead through cross-functional influence. • Align stakeholders around the problem, opportunity, value, priority, and path forward.

🎯 Requirements

• Bachelor's Degree or equivalent experience • 5+ years of product management, digital product, or related experience • Hands-on use of digital analytics platforms (Quantum Metric, Heap, Amplitude, FullStory, Mixpanel, or similar) • Experience owning digital products from discovery through launch and optimization • Demonstrated fluency using AI across the product lifecycle: strategy development, discovery, customer signal, analysis, and prototyping • Fluent with tools like Claude, Claude Code, Claude Design, ChatGPT, Cursor, Lovable, and Granola • Experience with experimentation, A/B testing, funnel optimization, or digital performance improvement.

🏖️ Benefits

• Our people come first. • We care about your well-being and we’ll give you what you need to have a happy work/life. • Health and safety precautions in select work settings.