Care Coordinator

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.
• 152 open roles for a team of 15.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients and their families • Guide older adults and caregivers through the intake process • Provide patient support, care coordination, and emotional guidance • Help patients navigate into care and match with the right therapist • Ensure patients feel supported, understood, and confident throughout the process • Take initiative and help shape key processes on a small, agile team

🎯 Requirements

• Based in Canada • Strong empathy and clear communication skills • Active listening and ability to make others feel at ease during difficult or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Ability to learn new software quickly • Interest in improving mental healthcare access for older adults • Experience in healthcare, customer service, or administrative support is welcome but not required • Comfortable working Eastern Time Zone hours • Video introduction required with application

🏖️ Benefits

• Remote work flexibility • Growth and ownership opportunities • Opportunity to contribute to a mission-driven mental health organization • Collaborative, thoughtful, remote-first team • Opportunity to shape key processes and grow with the company

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