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Care Navigator

🔥 18 hours ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Sailor Health's careers page, not through a job board

First seen by Remote Rocketship 18 hours ago

Still open on Sailor Health's site. Checked 32 minutes ago.

Logo of Sailor Health

Sailor Health

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients and their families • Guide older adults and caregivers through the intake process • Provide patient support, care coordination, and emotional guidance • Help patients match with the right therapist • Support patients throughout their journey into care • Help patients and families feel seen, supported, and cared for • Take initiative and help shape key processes on a small, agile team

🎯 Requirements

• Experience is welcome but not required • Organized, compassionate, and eager to grow • Empathetic and clear communicator • Active listening and ability to make others feel at ease during difficult conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Interest in mental health and healthcare access • Must be based in Canada • Comfortable working Eastern Time Zone hours • Willingness to work one of the listed shifts: Monday–Friday, Wednesday–Sunday, or Saturday–Wednesday, with 11 a.m.–8 p.m. ET or 12 p.m.–9 p.m. ET schedules

🏖️ Benefits

• Remote-first team and flexible remote work • Growth and ownership opportunities • Opportunity to shape key processes and grow with the company • Mission-driven work supporting older adults and their families

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