Director, Retail Learning – Selling Enablement

🕒 July 21

🤠 Texas – Remote

🤠 Texas – Remote

💵 $151k - $196k / year

⏰ Full Time

🔴 Lead

👔 Director

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Saks

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1924

🛒 Retail

👗 Fashion

🛍️ eCommerce

Retail • Fashion • eCommerce

Saks is a luxury retail company operating Saks Fifth Avenue, an iconic department store chain providing high-end fashion, beauty, and home decor products. They offer a wide range of designer clothing, accessories, shoes, and beauty products for men, women, and children both online and at physical locations. Saks frequently runs promotions and loyalty programs, such as gift card rewards on purchases and exclusive designer sales.

📋 Description

• Lead the enterprise strategy for retail learning, selling, and service enablement across Saks Fifth Avenue and Neiman Marcus stores • Lead a team of learning and enablement professionals • Design and oversee the execution of a consistent selling and service model • Facilitate high-impact service programs • Direct the development, delivery, and continuous improvement of retail onboarding programs • Partner with senior retail leaders, field operations, and corporate stakeholders • Lead store-specific cohorts of leadership development programs • Collaborate with enterprise learning and coaching partners • Manage external vendors, budgets, and learning resources • Serve as a visible ambassador of learning and service excellence

🎯 Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field • 8+ years of experience in retail learning, talent development, or selling and service enablement within a luxury or high-performance retail environment • 8+ years of progressive people leadership experience • Demonstrated success designing and leading large-scale retail learning and enablement programs • Expertise in developing and facilitating leadership, selling, and service programs • Deep understanding of retail operations and client experience strategy • Proven ability to partner with senior retail and corporate leaders • Experience managing external vendors, budgets, and resources • Exceptional facilitation, communication, and storytelling skills

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • basic life insurance • supplemental life insurance • disability insurance • a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)