Expert Agent Builder – Forward Deployed Engineering

November 10

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Salesforce

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SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• Define Agentic Architecture: Design, architect, and hands-on develop the most difficult and bespoke agentic AI solutions that leverage the full power of the Agentforce platform and integrate with complex enterprise systems to solve critical customer challenges. • Build and Deploy Agent Systems: Apply extensive hands-on experience to integrate Large Language Models (LLMs) and expertly utilize agent-building and orchestration frameworks (e.g., Agentforce, LangChain, LlamaIndex) to implement and deploy complex agent-based solutions. • Lead Engineering Best Practices: Master our development process, culture, and code base, then define, improve, and enforce engineering best practices for code quality, scalability, and security across all deployed agentic solutions. • Drive Platform Customization: Utilize significant direct experience with the Salesforce platform to perform advanced configuration, customization, and complex development necessary to support and integrate agentic solutions. • Develop Data & Integration Solutions: Design strategic data models and build efficient processing pipelines to ensure data is ready, optimized, and secure for advanced AI applications. • Proactively Remove Technical Blockers: Identify, analyze, and directly resolve the most complex technical challenges during all phases of solution delivery, serving as the ultimate go-to expert for advanced agent orchestration and intricate data integration issues. • Drive Agentforce Innovation: Become the foremost expert in our innovative Agentforce platform, leading the development of custom intelligent agents and influencing future product enhancements based on deep field insights. • Undertake Continuous Learning: Maintain expertise in the latest AI advancements, both within the company and the wider industry, and proactively seek opportunities to integrate this knowledge for product and process innovation.

🎯 Requirements

• 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions. • Strong background in Computer Science or a related engineering discipline. • Expert-level proficiency in one or more programming languages (e.g., Java, Apex, JavaScript, Python). • Deep knowledge of object-oriented programming and databases. • Experience building applications with modern web component frameworks like React, Angular, or LWC. • Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including: Integrating LLMs and applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex). • Developing custom agentic frameworks and systems. • Deep understanding of machine learning and natural language processing. • Expertise in prompt engineering, advanced RAG (Retrieval-Augmented Generation) strategies, and defining/automating rigorous evaluation and testing frameworks for LLM outputs and agentic workflows. • Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery). • Proven experience in automated testing, including unit and functional testing, and the ability to develop test strategies and design automation frameworks. • Excellent interpersonal skills with the ability to collaborate effectively with people from various backgrounds and levels of expertise. • Track record of innovation and problem solving to find creative technical solutions to new and unforeseen business problems. • Ability to travel 30% of the time, as needed to customer sites.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options