
10,000+ employees
Founded 1999
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
🔥 25 minutes ago
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10,000+ employees
Founded 1999
💼 Consulting
📣 Marketing
☁️ SaaS
Consulting • Marketing • SaaS
Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.
• Support work streams in sophisticated enterprise customer engagements and partner with key collaborators to achieve customer vision and deliverables • Advise customers hands-on using Salesforce product, solution, technical, industry, consulting, and client-business knowledge • Deliver enterprise desktop, cloud, and mobile solutions, including integrations using middleware tools and platforms • Deliver technical solutions meeting customer business and technical requirements • Lead evaluation and presentation of solution options and educate customers and partners • Identify and proactively manage risks through complete issue resolution • Contribute to customer success through front-end and back-end solution development and release management • Provide guidance on application and integration development best practices, enterprise architecture, solution architecture and design, environment management, testing, and Salesforce Platform education • Create application and technical design documents integrating Salesforce into customer infrastructure • Troubleshoot customer implementation issues and drive successful resolution • Lead evaluation of business and technical requirements • Manage customer expectations and negotiate complex solutions with customers and third-party partners • Build relationships with internal and external business partners and contribute to broader practice goals • Lead internal strategic initiatives, leverage junior teammates, contribute to the practice knowledge base, and mentor and educate Salesforce colleagues
• Secret Clearance requires 10 years of verifiable work and residence history, generally from within Canada • 3+ years of enterprise consulting experience, including implementation experience with common enterprise software solutions such as CRM or ERP • Experience in positions of increasing responsibility and management of more junior technical resources • 3+ years of experience as an Architect or Senior Developer in a mid- to large-sized organization • Demonstrated leadership driving organizational transformation in a matrixed organization • Experience with enterprise architecture, including integration technologies, single sign-on, and master data management • Experience with Waterfall and/or Agile implementation methodologies • Ability to work independently and be a self-starter • Proven experience leading and overseeing customer or partner success in solution architecture, development and release management, change management, and solution design • Ability to analyze, design, and optimize business processes through technology and integration • Ability to guide customers and colleagues in rationalizing and deploying emerging technologies • Strong written and verbal communication skills • Strong presentation skills and ability to present and defend a point of view to varied audiences • Ability to travel to client site, averaging 25%, potentially more or less depending on engagement • Bachelor's degree required in Computer Science, Software Engineering, Business, or a related field • Salesforce product certifications are highly beneficial before joining • Expected to gain Salesforce Certified Platform Administrator, Platform App Builder, Platform Developer, Agentforce Sales Consultant, Service Consultant, Agentforce Specialist, and JavaScript Developer certifications within the first 3 months • Ability to obtain and maintain Canadian Government Security Clearance • Candidates are not required to hold an active Canadian clearance at application or interview, but must be eligible to obtain it as a condition of employment • Reliability Clearance requires 5 years of verifiable work and residence history, generally from within Canada • Secret Clearance requires 10 years of verifiable work and residence history, generally from within Canada • Conflicting boilerplate also states the candidate must be a U.S. citizen, not hold dual citizenship, and complete a U.S. federal MBI for Moderate Public Trust
• Base salary hiring range of CAD 108,000 to CAD 148,000 annually for Ontario-based roles • Company bonus, as applicable • Equity, as applicable • Benefits, as applicable • Benefits and resources supporting balance and wellbeing • AI agents to accelerate impact • Salesforce certifications as part of the role requirement and onboarding process • Professional mentoring, education, and enrichment opportunities • Equal opportunity and non-discrimination workplace policy
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