Salesforce Business Systems Administrator

🕒 August 10

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

🦅 H1B Visa Sponsor

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Logo of Salesloft

Salesloft

501 - 1000 employees

Founded 2011

🤝 B2B

☁️ SaaS

⚡ Productivity

B2B • SaaS • Productivity

Salesloft is a company that provides a sales engagement platform designed to help businesses improve their sales processes and enhance customer relationships. The platform offers features such as email tracking, call logging, and sales analytics, allowing sales teams to engage with prospects more effectively and efficiently. Salesloft integrates with various third-party applications, including Salesforce, LinkedIn, and Microsoft Outlook, to streamline sales activities and improve productivity. The company also focuses on providing reliable services by monitoring and resolving incidents that may impact the use of their platform, ensuring minimal disruption to their users.

📋 Description

• Serve as a Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance • Partner with stakeholders to interrogate business processes and uncover root challenges behind feature requests • Manage integration and data flow between Salesforce and key marketing and sales enablement systems • Act as product owner for key business systems, defining roadmaps, prioritizing features, and managing system lifecycles • Provide integrations, advanced configurations, and support • Collaborate with business leaders across departments to align system strategies with business goals and develop integrated roadmaps • Identify and implement system-driven solutions to optimize processes, improve efficiency, and reduce manual effort • Create and maintain documentation of system data flows, business processes, and configurations • Establish and enforce standards and procedures for system configuration management

🎯 Requirements

• Bachelor's degree • 2+ years hands-on experience as a Salesforce Administrator/Business Analyst • Strong understanding of enterprise business systems, such as CRM, ERP, and HRIS • Experience designing, implementing, and supporting enterprise-level business systems • Proven experience with system integrations and middleware technologies • Excellent analytical, problem-solving, and process optimization skills • Strong communication, collaboration, and stakeholder management abilities • Ability to manage multiple projects and priorities in a fast-paced environment • Experience with business process mapping and documentation • Knowledge of system configuration management principles and best practices • Ability to define and promote best practices for system usage and administration • Project management skills, including planning, execution, and risk management • Salesforce Certification is a plus • Experience in Sales or Business Operations is a plus

🏖️ Benefits

• Inclusive and supportive workplace • Culture-add environment • Equal employment opportunity • AI-assisted hiring-process opt-out without impact on consideration

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