Implementation Consultant

🕒 July 29

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Be the Samsara advisor, managing the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment • Lead solution workshops to develop L1 processes for business process • Guide customers through change management processes including policy, comms and training • Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users of the system across numerous use cases • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers

🎯 Requirements

• 2+ years of experience in an implementation consultant, project manager, or onboarding role. Enterprise SaaS and hardware experience preferred • Strong project management skills with ability to follow methodologies • 2+ years experience supporting or working with technical products • Solutions-oriented with strong problem-solving & project management skills • Excellent consultative skills with experience in end-to-end system implementations • Experience managing >20 implementations/projects at a time • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering senior management, day-to-day users of our software • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment

🏖️ Benefits

• Flexible working model • Professional development stipend • Comprehensive health and parental leave plans