Technical Program Manager

🕒 September 18

🌐 United States, Canada – Remote

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💵 $175k - $215k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Technical Program Manager

👻 Ghost score 13%

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Logo of Sardine

Sardine

51 - 200 employees

Founded 2020

🔒 Cybersecurity

📋 Compliance

💳 Fintech

Cybersecurity • Compliance • Fintech

Sardine is a cutting-edge platform focused on fraud prevention and compliance. The company offers a behavior-based system for fraud detection, identity verification, and transaction monitoring that helps leading banks, online retailers, and fintechs protect themselves from scams and financial crime. Sardine's technology integrates advanced behavioral biometrics and device intelligence to combat identity fraud, payment fraud, and account takeovers. The platform also streamlines compliance checks such as KYC (Know Your Customer) and AML (Anti-Money Laundering) transaction monitoring. Sardine's comprehensive solution empowers its clients to automate risk decisioning, identify high-risk users early, and manage fraud across the customer journey effectively.

📋 Description

• Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline • Serve as the client's trusted point of contact throughout integrations, communicating proactively and surfacing risks early • Understand client requirements deeply • Track client-specific product feature requests from intake through resolution • Establish RACI and roles/responsibilities for each engagement • Manage structured communication across Engineering, Product, Integrations, and the client • Proactively manage client expectations • Ensure deliverables and artifacts are organized, current, and properly owned • Build product fluency to act as a thought partner on feature requests • Report on project health, deliverable slippage, root causes, dependency risk, and capacity planning across concurrent enterprise engagements

🎯 Requirements

• 7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients • Direct experience working inside or against an enterprise client's formal project management expectations — structured governance, RACI, milestone-based reporting — and the judgment to apply that rigor without over-engineering it for smaller or faster-moving clients • Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients • Comfort acting as a thought partner to Engineering and Product — able to speak credibly enough about technical dependencies and tradeoffs to help unblock and prioritize, not just track status • Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust • Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details

🏖️ Benefits

• Generous compensation in cash and equity • Early exercise for all options, including pre-vested • Work from anywhere: Remote-first Culture • Flexible paid time off and Year-end break • Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific • 4% matching in 401k / RRSP - US and Canada specific • MacBook Pro delivered to your door • One-time stipend to set up a home office — desk, chair, screen, etc. • Monthly meal stipend • Monthly social meet-up stipend • Annual health and wellness stipend • Annual Learning stipend

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