Check Point Support Engineer

đź•’ May 12

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

📞 Support Engineer

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Sayers

51 - 200 employees

Sayers is best known for its ability to solve business challenges with IT solutions. We have become a leader across a variety of areas, including cloud, storage, virtualization, security and mobility and networking, providing clients with expertise and insight unmatched by its peers in the industry.

đź“‹ Description

• Join the security services team at Sayers Technology Holdings INC as an experienced Check Point Support Engineer • Operate independently in production environments • Think critically under pressure and drive issues to root cause • Connect with clients as a Level 3 engineer from the start • Troubleshoot complex issues while maintaining a high standard of client service

🎯 Requirements

• 3+ years of hands-on Check Point engineering experience in live, production enterprise environments • Check Point certifications such as CCSA, CCSE, and/or equivalent experience • Experience supporting and troubleshooting Check Point firewalls and security platforms • Strong understanding of policy management, NAT, VPNs, routing, clustering, logging, and threat prevention • Ability to methodically troubleshoot issues and identify root cause • Strong foundation in network fundamentals including TCP/IP, subnetting, routing, switching, and DNS • Excellent interpersonal and customer-facing communication skills • Strong critical thinking and problem-solving abilities • Ability to clearly explain technical issues to both technical and non-technical audiences • Ownership mindset for driving issues from intake through resolution • Strong documentation and knowledge-sharing skills • Bonus Skills (Not Required but Beneficial): Cisco networking experience or CCNA certification • Experience with Maestro, VSX, Harmony, Quantum, or CloudGuard • Exposure to additional firewall and security platforms • Public cloud security experience (Azure, AWS, or GCP) • Scripting or automation experience (PowerShell, Python, Bash) • Managed services or consulting background • Ability to mentor junior engineers and contribute to internal best practices

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