
51 - 200 employees
Founded 2008
🏥 Healthcare
☁️ SaaS
💊 Pharmaceuticals
💰 Grant - Scene Health on 2023-09
Healthcare • SaaS • Pharmaceuticals
Scene Health is a healthcare technology company that provides a medication adherence platform combining a multilingual mobile app, asynchronous and livestream video directly observed therapy (DOT), and a clinical care team of pharmacists, nurses, and coaches. Its B2B SaaS solution serves health plans, public health departments, health systems, and life-sciences/CRO clients to deliver real-time adherence data, improve clinical outcomes, increase trial retention, and reduce costs. Scene Health’s services are evidence-based with numerous peer-reviewed publications demonstrating high observed adherence rates and measurable improvements in clinical metrics and utilization.
🕒 September 2
🗣️🇪🇸 Spanish Required
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51 - 200 employees
Founded 2008
🏥 Healthcare
☁️ SaaS
💊 Pharmaceuticals
💰 Grant - Scene Health on 2023-09
Healthcare • SaaS • Pharmaceuticals
Scene Health is a healthcare technology company that provides a medication adherence platform combining a multilingual mobile app, asynchronous and livestream video directly observed therapy (DOT), and a clinical care team of pharmacists, nurses, and coaches. Its B2B SaaS solution serves health plans, public health departments, health systems, and life-sciences/CRO clients to deliver real-time adherence data, improve clinical outcomes, increase trial retention, and reduce costs. Scene Health’s services are evidence-based with numerous peer-reviewed publications demonstrating high observed adherence rates and measurable improvements in clinical metrics and utilization.
• Conduct patient outreach and manage inbound calls to provide pharmacist services • Deliver medication therapy management services, including Comprehensive Medication Reviews • Assess medication appropriateness to optimize therapy and improve clinical outcomes • Provide comprehensive medication reviews, targeted medication reviews, medication reconciliation, prior authorization review, and other clinical services • Complete personalized asynchronous video consultations and patient check-ins • Reinforce clinical information, convert patients into clinical programs, and respond to patient needs • Assess unnecessary medications, additional medication needs, inappropriate dosing, adverse drug reactions, ineffective medications, and adherence issues • Document clinical recommendations, therapy responses, and patient care notes • Send clinical recommendations to provider offices and follow up to ensure recommendations are enacted • Coordinate with nurses, health coaches, management, product managers, and client-facing staff • Meet productivity and performance expectations • Develop or update operational policies and procedures for pharmacy services • Improve and evolve processes and workflows • Advise Product and Experience teams on product enhancements • Hire, train, coach, counsel, and evaluate direct reports as appropriate
• Active Pharmacist License with at least 3 years of pharmacy practice • Medically fluent in English and Spanish • Ability to obtain licensure in additional states as needed • Must be able to serve the elderly population in a clear and fluid manner by telephone • Excellent communication skills with the ability to develop patient rapport • Exceptional listening and interpersonal skills • Ability to work independently as well as in collaboration with a virtual/decentralized team • Ability to preserve/protect confidential information • Self-motivated and able to multitask • Proficient in Microsoft Teams, Outlook, Word, Excel, and other programs • Must be able to attend meetings and engage with patients on video • Native fluency in Spanish is preferred • Experience working in digital health programs and/or working for a health startup is preferred • Experience working with hospitals or health plans on quality improvement is preferred • Fluency in Salesforce and additional documentation platforms is preferred • Sales or call center experience is preferred but not required • Eligible to work in the United States; visa sponsorship is not available
• Competitive salary • 15 days vacation • Paid sick leave • Holidays • Remote work • Budget for occasional travel for in-person team connectivity • Health insurance • Dental insurance • Vision insurance • Short term disability • 401K retirement savings plan
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