Insurance Software Support Analyst, Configuration

🕒 June 1

🇬🇧 United Kingdom – Remote

💵 £28k - £32k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 24%

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Logo of SchemeServe

SchemeServe

11 - 50 employees

Founded 2000

🛡️ Insurance

☁️ SaaS

💳 Fintech

Insurance • SaaS • Fintech

SchemeServe is a fully-serviced insurance software solution, hosted in the cloud, designed for Managing General Agents (MGAs), brokers, and insurers. It offers a wide array of features including policy administration, client management, and real-time reporting, all supported by a dedicated customer service team. SchemeServe empowers users to build and manage their own insurance products quickly and efficiently, ensuring high levels of uptime and support.

📋 Description

• Supporting SchemeServe customers by working across three dynamic sub-groups within the Wunderwriting department: Scheme Builders, Post Live, and Obsessive Support. • Helping create new schemes, managing complex updates, or resolving quick support requests.

🎯 Requirements

• Background in insurance or underwriting (at least 2yrs+) • Experience as a Configuration Analyst or Business/Systems Analyst for SaaS insurance software solutions (no coding required) (Nice to have) • Experience working with different facets of insurance support and scheme management (Nice to have)

🏖️ Benefits

• Flexible working • Paid days to volunteer for causes you care about • Personal growth opportunities

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