Senior Deployment Strategist

🕒 5 days ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $210k - $280k / year

⏰ Full Time

🟠 Senior

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Sequen

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Sequen is a platform company that provides real-time, in-session personalization and dynamic re-ranking infrastructure for consumer applications. The Sequen Ranking Platform combines ultra-low-latency runtime (advertised sub-20ms p99) with frontier AI techniques — including Large Event Models (LEMs), continual learning on dynamic user embeddings at inference, and multi-horizon optimization — to power adaptive product discovery, recommendations, search results and ad optimization. Sequen positions itself as a B2B SaaS provider for consumer-facing companies that want to drive higher conversion and better outcomes by using in-session signals and behavior to personalize each user’s experience.

📋 Description

• Work closely with customers, providing first-in-class, white-glove communication. • Develop a deep understanding of customer goals, systems, and constraints. • Act as a trusted partner as they design and deploy AI-powered workflows. • Help customers move from initial experimentation to reliable production use. • Support customers integrating with Sequen’s API systems. • Provide guidance on system design, prompting strategies, and performance trade-offs. • Help diagnose issues and unblock adoption in practical, hands-on ways. • Guide technical implementation and usage across enterprise infrastructures. • Be an advocate for the customer and translate customer needs back to the product team. • Identify patterns across customer usage and challenges. • Communicate feedback to product and engineering teams to ensure what we build is grounded in real-world use. • Take ownership of customer outcomes and drive long-term customer success. • Identify expansion opportunities and grow Sequen's digital footprint. • Maintain strong relationships with both technical and business stakeholders.

🎯 Requirements

• 7–10+ years of experience in Deployment Engineering, Technical Program Management, Solutions Engineering, Technical Account Management, or a similar role. • Experience working with APIs or developer-facing platforms. • Strong technical foundation with a clear understanding of system architecture and integrations. • Ability to articulate analytics concepts like A/B testing. • Proven ability to engage and build trust with both low-level engineers and business executives. • Demonstrated track record of driving software adoption, usage, and measurable customer success. • Experience working cross-functionally with product, engineering, and go-to-market teams.