Senior Software Engineer – Agentic AI Applications

🕒 May 19

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Logo of Serko Ltd.

Serko Ltd.

201 - 500 employees

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

Serko Ltd. is an integrated online travel and expense management technology provider headquartered in New Zealand, with offices in Australia, the United States, China, and India. Its solutions empower organizations to effectively manage their corporate travel programs and expense administration through robust and intuitive online tools. With a focus on the travel industry, Serko offers products like Zeno, which utilizes artificial intelligence to provide personalized travel solutions that simplify booking and enhance user experience. The company serves hundreds of thousands of organizations across more than 180 countries and employs over 360 people globally.

📋 Description

• Build Meaningful Experiences: Partner closely with a cross-functional team of designers, product managers, and ML engineers to shape and deliver thoughtful, high-quality AI-powered user experiences. • Bridge Frontend & Backend: Co-create and refine full-stack features, utilizing React/Next.js for intuitive frontends and Python or Node.js to power robust, reliable backend services. • Bring AI to Life: Integrate LLM APIs and innovative agentic frameworks into fluid product features—crafting interactive streaming UIs, clear tool-call results, and helpful agent status displays. • Design Accessible Connections: Cultivate and maintain clean REST and/or GraphQL APIs that seamlessly support user data, smooth session management, and helpful agent interactions. • Champion Quality Together: Write thoughtful unit, integration, and end-to-end tests to ensure product excellence, and engage in constructive, supportive code reviews that help the whole team grow. • Support Team Resilience: Contribute to a shared, collaborative on-call rotation, working as a team to support production systems, document thoughtful learnings, and keep our platform running smoothly. • Shape Our Technical Future: Share your unique perspective in architectural discussions and contribute technical proposals that help our systems scale sustainably.

🎯 Requirements

• A Passion for Full-Stack & AI: Deep, hands-on experience building full-stack applications, with a special focus on native AI stack development. • Core Technical Comfort: A strong foundational comfort with TypeScript (React, Next.js) on the front end, paired with Python and SQL on the backend. • AI Integration Experience: Experience successfully bringing AI to life in production, specifically by integrating with LLM APIs or crafting intuitive AI-powered features. • Thoughtful System Design: A clear understanding of RESTful API design, database management (such as PostgreSQL or Redis), and cloud ecosystems. • An Eye for Real-Time UX: Familiarity with creating smooth, real-time user experiences using streaming responses (like SSE or WebSockets) so our AI feels fluid and responsive. • DevOps Awareness: Comfort collaborating on continuous integration and delivery (CI/CD), containerization (Docker), and smooth cloud deployments. • Empathetic Communication: Highly developed communication skills and a natural ability to listen, share ideas, and partner effectively within a cross-functional team.

🏖️ Benefits

• A competitive base pay • Medical Benefits • Discretionary incentive plan based on individual and company performance • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways • Flexible work policy

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