Senior AI Engineering Enablement Lead

🔥 4 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $113.7k - $199k / year

⏰ Full Time

🟠 Senior

🤖 AI Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Develop and guide AI engineering enablement programs, including onboarding bootcamps, hands-on workshops, technical deep dives, and internal engineering forums • Build and maintain a role-based AI engineering curriculum aligned with organizational priorities and emerging technical capabilities • Partner with engineering principals and subject-matter experts to keep training current with tools, architectures, development practices, and real-world engineering challenges • Assess capability and skills gaps across engineering teams and translate findings into a prioritized enablement roadmap • Create hands-on labs, coding exercises, reference implementations, and learning experiences grounded in the production environment • Measure program effectiveness through participation, proficiency, adoption, and engineering outcomes • Use program findings to improve the curriculum • Represent engineering enablement in workforce, technology, and organizational planning discussions • Pilot new learning approaches and scale programs that deliver measurable results • Foster continuous learning, technical excellence, and knowledge-sharing across engineering

🎯 Requirements

• 7+ years of professional software engineering experience, ideally including experience as a tech lead, Staff Engineer, or Engineering Manager • 2+ years of experience training, mentoring, or guiding technical enablement for software engineers • Strong hands-on proficiency with AI-assisted development, AI/ML engineering practices, and modern software-development tools • Experience designing technical curricula, workshops, labs, or structured learning programs for engineers • Excellent communication and facilitation skills • Ability to teach foundational concepts and engage senior engineers in nuanced technical discussions • Experience presenting to highly technical audiences and responding effectively to provocative questions • Knowledge of the ServiceNow Platform is preferred • Strong engineering judgment and credibility with experienced engineers • Deep curiosity about AI development, emerging tools, coding practices, and the changing role of software engineers • Ability to explain complex concepts clearly without oversimplifying them • Ability to recognize audience disengagement or confusion and adjust teaching approach in real time • Confidence debating technical approaches, evaluating tradeoffs, and moving beyond scripted instruction • Practical, hands-on orientation and preference for learning through building, testing, and solving real engineering problems • Commitment to continuous learning, experimentation, and shared technical excellence

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible work persona / remote work eligibility depending on assigned work location • Reasonable accommodations for the application process

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