Principal Technical Consultant, ServiceNow

🕒 July 9

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Servos

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Servos is a ServiceNow Elite Partner that specializes in digital transformation solutions for public sector organizations. Offering a range of technology solutions such as Citizen Portals, Health & Human Services, and Emergency Services, the company leverages the ServiceNow platform to enhance public safety, commerce, trade, and election processes. Servos focuses on creating automated workflow tools and custom applications that improve service delivery and provide intuitive digital experiences for citizens. The company is committed to modernizing government services and supporting community needs with cutting-edge technology solutions.

📋 Description

• Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions • Participate in and/or lead design, requirement or technical workshops (design thinking a big plus) • Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients • Be responsible for all technical deliverables related to ServiceNow architecture and implementation • Develop a keen understanding of the solutions we implement and our customer’s business • Support business development and pre-sales activities as the technical lead / architect • Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product • Be an expert in ServiceNow best practices and the products we implement • Stay up to date with the latest ServiceNow versions and features

🎯 Requirements

• A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows) • Packing at least 6 years of ServiceNow architecture, development, and integration experience • Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, SCSS, Boostrap, AngularJS) • Client-centric with strong communication and presentation skills • Passionate about doing the right thing, no matter how many times it takes • An adventurer who wouldn’t mind traveling up to 20% of the time

🏖️ Benefits

• A family first culture with unlimited PTO after the first year • Health benefits with free coverage for you and competitive rates for your family • 401k and a variety of other benefits • An investment in your continued growth and development with training opportunities and certifications • The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world