Solutions Engineer – Agents & Automation

🕒 May 30

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🤝 B2B

🔧 Hardware

☁️ SaaS

B2B • Hardware • SaaS

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Serve as the technical SME for Microsoft 365 Copilot deployment, extension, and agent solution development in Copilot Studio, including first-party, declarative, and custom engine agents. • Guide SHI customers through hands-on Microsoft 365 Copilot deployments, including tenant readiness assessments, data and AI readiness, license assignments, use case identification, and governance. • Lead end-to-end Copilot deployments, including prerequisite validation, service enablement, and rollout planning across Microsoft 365 Admin Center and related services. • Design and implement security and compliance controls using Microsoft Purview (labels, DLP, eDiscovery), Microsoft Defender (threat visibility), and Microsoft Entra (identity, conditional access, least privilege). • Assess and reduce data exposure risks by analyzing Microsoft Graph signals, SharePoint and OneDrive permissions, sensitivity labels, and external sharing configurations.

🎯 Requirements

• Bachelor's degree in a technical, business, or related field, or equivalent practical experience • 4+ years of experience delivering solutions across Microsoft 365, Power Platform, Azure, or related Microsoft cloud technologies • Hands-on experience with Microsoft 365 Copilot and Copilot Studio, including first-party agent capabilities • Experience designing or implementing declarative and embedded agents using Power Platform (Power Apps, Power Automate, Power Fx, YAML) • Strong understanding of agent architecture, governance, security, and lifecycle management using Microsoft Entra, Purview, Defender, and related services • Demonstrated ability to act as a technical advisor and SME, guiding solution design and implementation • Knowledge or interest in applied AI concepts such as prompt design, evaluation, monitoring, and responsible AI practices.

🏖️ Benefits

• Health, wellness, and financial benefits to offer peace of mind to you and your family. • Continuous professional growth and leadership opportunities. • World-class facilities and the technology you need to thrive – in our offices or yours.