Audit Operations Manager

Job not on LinkedIn

🕒 September 11

🌵 Arizona, California, +24 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $138k - $151k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Shipium

WebsiteLinkedInAll Job Openings

11 - 50 employees

📦 Logistics

🛍️ eCommerce

🏢 Enterprise

💰 $27.5M Series A on 2022-04

Logistics • eCommerce • Enterprise

Shipium is a technology company specializing in optimizing supply chain and shipping logistics for businesses. Their platform employs machine learning and AI to improve shipping operations, coordinate workflows, and enhance delivery efficiency. Shipium provides tools for carrier selection, fulfillment, and simulation, enabling businesses to reduce shipping costs and increase revenue by improving estimated delivery date accuracy. By integrating with existing supply chain systems like WMS, OMS, and TMS, Shipium delivers a comprehensive solution for managing modern logistics challenges. The company serves various industries, including retail, eCommerce, and logistics service providers.

📋 Description

• Shape the Always-On Audit service and determine what it checks and how it resolves issues • Turn billing discrepancies into repeatable audit rules, tolerance thresholds, and automated dispute workflows • Represent audit in roadmap and priority decisions • Tie the service to financial reporting, payment file generation, and finance-system integration • Build and run a repeatable client onboarding process • Assemble stakeholder teams, gather requirements, run demos, set up invoice feeds, review early findings, configure dashboards and tolerances, and run side-by-side comparisons with clients' current audit providers • Ensure onboarding proof points for discrepancy detection, reporting and data feeds, GL coding, dispute processes, and payment file generation • Serve as the client point of contact for questions, concerns, and disputes • Provide recurring audit reviews, rule tuning, and repeat-issue resolution for managed-service clients • Own escalated disputes through carrier account teams and track them to closure • Work with carrier operations and carriers to automate reconciliation and improve billing and dispute standards • Lead carrier-by-carrier improvements in invoice formats, detail levels, surcharge and accessorial data, and dispute mechanics • Lead Audit Advisors and own the speed, accuracy, and coverage of their work • Manage staffing and workload through the busy invoice season from December through February

🎯 Requirements

• 7+ years in parcel, freight, or transportation billing audit, including carrier billing, accessorials and surcharges, contract-rate validation, disputes, and recovery • 5+ years working with carrier invoice data (EDI, API, or flat file) and reconciling it back to finance, including GL coding and payment files • 3+ years partnering with a software or technology team to configure audit rules, tolerances, and dispute workflows, turning audit findings into repeatable checks • 5+ years in a client-facing or account-management role, owning senior stakeholders and escalations, ideally with enterprise retailers or brands • 2+ years leading a team of audit analysts, specialists, or similar, setting quality and pace • Familiarity with major carriers' dispute systems and filing windows, and where regional carriers fall short • Retail finance context: the 4-5-4 close, transportation accruals, and shipped-not-invoiced treatment • Exposure to ACH settlement and payment authorization models

🏖️ Benefits

• Full medical, dental & vision coverage (with 65% coverage for dependents) • Optional life insurance • Long-term disability coverage • 401(k) retirement plan • Fully remote work-from-home options in 28 states • 8 paid weeks of parental leave • Paid holidays annually • Self-managed vacation time • Sick & safety leave • Volunteer time off