Community Manager

Job not on LinkedIn

🕒 September 25

🏄 California – Remote

🏄 California – Remote

💵 $75 - $95 / hour

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

👫 Community Manager

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This company has sponsored H1B visas in the past.

👻 Ghost score 3%

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Sia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Define the community strategy for an emerging consumer AI product • Identify the community audience, member value proposition, and growth model • Build and scale a trusted home for highly engaged users • Develop ambassador, advocate, and power-user programs • Design and test engagement programs that deepen participation and long-term value • Create scalable programs and toolkits for member-led events and meetups • Partner with social, brand, and creative teams to amplify community-created content • Drive adoption in new markets through community-led outreach • Explore AI-enabled, personalized, and scalable community experiences • Partner with growth teams on referral and invite mechanics • Identify creators, advocates, and early adopters producing compelling content • Convert community participation into advocacy, referrals, and organic growth • Analyze community behavior, engagement, retention, and advocacy data • Feed user stories, use cases, and emerging behaviors to marketing and product teams • Test, learn, and scale community programs • Serve as the internal voice of the community for Product and Engineering • Translate user feedback, AI use cases, requests, and friction into actionable product insights • Identify unexpected product usage patterns and use cases • Build feedback loops between early adopters and product roadmap teams • Own community health metrics including activity, retention, sentiment, advocacy, and community-driven growth • Combine qualitative feedback with behavioral data to identify opportunities and emerging needs

🎯 Requirements

• 8+ years of experience across community, social, developer relations, creator programs, product advocacy, or related areas • Experience supporting at least one consumer technology product at meaningful scale • Demonstrated experience building an ambassador, advocate, creator, or superuser program from the ground up • Experience taking community programs from idea to launch, testing what works, and iterating quickly • Strong interest in artificial intelligence and AI products • Experience scaling an online community through automation, community roles, governance, escalation paths, and scalable processes • Strong analytical instincts using community behavior, engagement data, and qualitative feedback • Ability to translate community insights into actionable recommendations for Product and Engineering • Strong writing skills and an authentic voice • Understanding of internet culture and human-centered communication • Comfort working in an early-stage, evolving environment • Track record of building trust in community experiences • Experience building community around AI, generative AI, emerging technology, or highly technical products strongly preferred • Ideally, experience engaging early adopters or technically curious users around rapidly evolving products • Direct experience with AI, generative AI, AI-powered consumer products, AI agents, or emerging technology communities is a nice-to-have • Experience launching or managing beta, early-access, or design-partner programs is a nice-to-have • Experience using AI, automation, or personalization to improve community engagement or operations is a nice-to-have • Experience building community internationally is a nice-to-have • Experience with creator-led or user-generated content ecosystems is a nice-to-have

🏖️ Benefits

• Remote work option • Temporary contract expected through 6/30/27, with possible extension • 40 hours per week • Confidential handling of applicant information • Equal opportunity employment

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