Community Manager

Job not on LinkedIn

🕒 September 23

🏄 California – Remote

infoinfo

💵 $75 - $95 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Sia's careers page, not through a job board

First seen by Remote Rocketship September 23

Still open on Sia's site. Checked 2 hours ago.

Logo of Sia

Sia

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Own and define the community strategy, including its audience, member value, and growth model • Build and operate a scalable home for highly engaged users • Enable members to organize events and meetups through self-service kits • Collaborate with social, brand, and creative teams to amplify community-created content • Drive adoption in new markets through community-led outreach • Partner with growth on referral and invitation mechanics • Identify and support high-performing creators and advocates • Supply marketing with ongoing authentic user stories • Represent the community internally by surfacing themes, use cases, requests, and friction to Product and Engineering • Own community health metrics including activity, retention, sentiment, and advocate pipeline • Establish effective feedback loops between the product and community • Deliver a self-sustaining community with an effective ambassador program, roadmap-shaping early testers, strong referrals, and real-time product insight

🎯 Requirements

• Genuine, personal interest in this category • 5+ years in community, social, developer relations, or creator programs • Experience with at least one consumer product at real scale • Experience building at least one ambassador or superuser program from scratch • Experience operating an online community beyond manual moderation, including bots, automation, roles, and escalation paths • Strong writing with a distinct voice • Ability to read a room and use humor effectively in public communications • Comfort working with an organically evolving community • Ability to translate participation data and qualitative signals into actionable product insights • Knowledge of metrics demonstrating community-driven growth • Track record of building trust as a core part of the community experience • Nice to have: experience designing early access or beta programs, building community internationally, or working with a product centered on a character or distinct persona

🏖️ Benefits

• Remote work option • Temporary contract through 12/31/26, with potential extension

Apply Now

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