Community Manager – Contract

Job not on LinkedIn

🕒 September 24

🏄 California – Remote

infoinfo

💵 $75 - $95 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

Where this job comes from

Posted on Sia's careers page, not through a job board

First seen by Remote Rocketship September 24

Still open on Sia's site. Checked 2 hours ago.

Logo of Sia

Sia

1001 - 5000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

💰 Private equity on 2025-01

Healthcare • Manufacturing • Logistics

Sia is a global management consulting group born digital that specializes in strategy, management consulting, and AI-driven transformation. The firm combines consulting, creative services, and AI solutions (Sia Experience, Sia AI, Sia Studio) to help large enterprises scale digital and generative AI initiatives, optimize operations, and improve customer experience. With ~3,000 consultants across 19 countries, Sia serves blue‑chip and big‑tech clients across multiple sectors including banking, telecommunications, automotive, healthcare, media, and government.

📋 Description

• Own and define the community strategy, including its audience, member value, and growth model • Build and scale a well-run home for highly engaged users • Enable members to organize events and meetups through self-service kits • Collaborate with social, brand, and creative teams to amplify community-generated content • Drive adoption in new markets through community-led outreach • Partner with growth on referral and invite mechanics • Identify and support high-performing creators and advocates • Provide ongoing user stories to marketing • Represent the community internally to Product and Engineering • Surface themes, use cases, requests, and friction in actionable formats • Own community health metrics including activity, retention, sentiment, and advocate pipeline • Ensure effective feedback loops between product and community • Build a self-sustaining community with strong member retention • Develop a desirable power-user or ambassador program linked to product releases • Facilitate early testers' influence on the product roadmap

🎯 Requirements

• Genuine, personal interest in this category • 5+ years in community, social, developer relations, or creator programs • Experience with at least one consumer product at real scale • Experience building at least one ambassador or superuser program from scratch • Experience running an online community beyond manual moderation, including bots, automation, roles, and escalation paths • Strong writing with a distinct voice • Ability to read a room and land public humor effectively • Comfort working with an independently developing community • Ability to turn participation data and qualitative signals into actionable product insights • Knowledge of metrics demonstrating community-driven growth • Track record of building trust as a core part of the community experience • Nice to have: experience designing early access or beta programs, building community internationally, or working with a product built around a character or distinct persona

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