Business Systems and Analytics Analyst

🕒 September 18

🇺🇸 United States – Remote

💵 $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Smartlinx

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private equity on 2020-04

Healthcare • Consulting • Logistics

Smartlinx is a SaaS workforce management and HR platform purpose-built for senior care providers and healthcare staffing organizations. It delivers scheduling, time & attendance, payroll, PBJ/CMS compliance reporting, workforce analytics, unified HR (recruiting, onboarding, benefits), contingent staff and vendor management, and mobile employee tools to optimize labor, maintain regulatory compliance, and improve staff engagement and retention.

📋 Description

• Serve as a primary administrator for the GTM tech stack, including Salesforce CRM, HubSpot, Celigo, ZoomInfo, Spiff, Tableau, and LinkedIn • Manage user administration, profiles, maintenance, troubleshooting, change requests, permissions, flows, validation rules, and configuration • Maintain data integrity, system hygiene, and governance standards across GTM systems • Optimize automations, flows, dashboards, and reporting structures • Gather stakeholder requirements and implement scalable GTM system enhancements • Maintain integrations between GTM tools and business systems such as ERP, marketing automation, customer support, billing, and RevOps tools • Troubleshoot system issues and support end users • Conduct training and refresher sessions for GTM team members • Support forecasting, pipeline management, territory planning, lead management, and sales process optimization • Improve operational workflows and reporting consistency across Sales, Marketing, Customer Success, and Finance • Establish and maintain KPI frameworks, data definitions, and operational best practices • Assist with commission tracking, bookings analysis, churn reporting, and customer lifecycle analytics • Identify process bottlenecks and recommend efficiency improvements • Build and maintain dashboards, reports, and recurring business performance analyses • Conduct ad hoc analysis for strategic decision-making and operational initiatives • Ensure data accuracy and identify inconsistencies or gaps • Support data imports, exports, cleansing, deduplication, and migration efforts

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, Finance, Computer Science, Analytics, or a related field • Minimum of 2 years of professional experience in GTM systems administration and maintenance (Salesforce or comparable), Revenue Operations, Business Operations, or a related role • Hands-on experience administering and maintaining Salesforce and other GTM platforms in a professional environment • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights • Advanced experience with GTM system data structures, reporting, and dashboard creation • Strong proficiency in Microsoft Excel and data analysis tools • Excellent organizational skills with strong attention to detail • Ability to manage multiple priorities in a fast-paced environment • Strong communication and cross-functional collaboration skills • Prior experience working within a B2B SaaS business model; healthcare experience is a nice-to-have • Salesforce Administrator Certification • Experience with HubSpot, Power BI, Tableau, Spiff, and ZoomInfo • Experience supporting sales forecasting, pipeline analytics, bookings reporting, and churn/renewal analysis • Familiarity with SQL, data visualization tools, or BI platforms

🏖️ Benefits

• Remote environments as applicable • Medical insurance • Dental insurance • Vision insurance • FSA • HSA • Life insurance • Pet insurance • 401(k) • Professional skills and expertise development • Diversity, equity, inclusion and belonging valued and celebrated