Sales Development Representative

🕒 February 13

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SMG - Service Management Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

🏨 Hospitality

💰 Private Equity Round on 2021-10

Consulting • Marketing • Hospitality

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

📋 Description

• Source new sales opportunities through networking, lead follow-up, and outbound calls/emails/marketing. • This will comprise 80+ dials per day, resulting in at least 5-7 conversations with ICP prospects. • Collaborate with sales leaders to identify named accounts for outbound prospecting. • Develop an understanding of the target organization's structure, buyers, pain points, key buying influences, program needs/timing, competitor incumbents, and other relevant information. • Secure at least 8 qualified discovery meetings per month, and hands off to Sales Executives for opportunity development and closure. • Track all sales activities in CRM system (Salesforce) and keeps current by updating new prospects and account information regularly. • This role will be expected to leverage and benefit from a variety of integrated CRM tools, such as Outreach, LinkedIn Sales Navigator, SalesIntel, Fellow, 6Sense, SalesForce.com, and many other tools to help you succeed. • Analyze sequences in Outreach.io to create new campaigns and GTM strategies. • Collaborate with the team regularly to develop winning messaging and reviews progress against named account strategies and tactics. • Continue to develop and increase sales skills and knowledge of SMG offerings and assigned industries.

🎯 Requirements

• Bachelor’s degree or equivalent work experience required. • 1-2 years of sales experience preferred. • Intermediate experience outsourcing pipeline and booking meetings. • Comfortable performing against a quota driven compensation model with accelerator incentives. • Experience working in inside sales or a sales-facing role, preferably in SaaS and CX. • Basic experience with CRM and marketing automation systems to generate, capture, nurture, track, and report on leads, conversions and ROI. • Intermediate Platform Knowledge: Microsoft Suite, Salesforce, Outreach, LinkedIn Sales Navigator, or similar tool.

🏖️ Benefits

• Unlimited PTO • Tech provided • Diverse, experienced, friendly team which will welcome you, support you and challenge you.