Solutions Architect – Sales

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Sales Engineer

👻 Ghost score 0%

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Smile Digital Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

💼 Consulting

📦 Logistics

📣 Marketing

💰 $30M Series B on 2023-01

Consulting • Logistics • Marketing

Smile Digital Health is a company specializing in healthcare data interoperability and health IT solutions. Their Smile Health Data Platform enables efficient data ingestion and transformation into FHIR resources, enhancing clinical decision-making and business intelligence. Focused on compliance and security, Smile Digital Health offers services such as prior authorization automation, standardizing data exchange, and supporting healthcare providers, payers, and health information exchanges with customizable and scalable solutions.

📋 Description

• Assist in shaping and delivering the Health Data Platform vision and Smile Digital Health’s growing product suite • Help clients and prospective customers understand Smile’s technical and business solutions through exploratory conversations, presentations, demonstrations, architectural diagrams/documentation, and other activities • Understand and scope customer-specific requirements • Support responses to RFPs, RFIs, and similar solicitation documents • Detail adoption and migration of customers’ existing systems and data to the Smile platform • Develop relationships with strategic clients and align client roadmaps with Smile’s product roadmap • Lead customers through the buying journey by understanding needs and pain points and offering solutioning • Provide scoping and sandbox environment support • Create high-level IT architecture specifications and design documents; troubleshoot and resolve design issues • Assemble details and justifications for proposed solutions and present them to the Architecture Review Board • Identify solutions to existing challenges and anticipate future challenges • Support data design and migration to Smile’s platform • Prepare and deliver technical presentations and ongoing technical consultation • Participate in product demos and proofs of concept • Develop and implement account management strategies with the Sales team • Act as technical liaison between customers, service engineering, product, and support teams • Maintain knowledge of Smile products, HL7 FHIR, market trends, customer environments, and competitive landscape • Collaborate cross-functionally to improve product, sales, and marketing from a technical perspective

🎯 Requirements

• 5-10+ years of experience leading business development, technical sales and/or customer consulting and contributing to system design or architecture • Strong knowledge of healthcare technology in one or more facets of the industry – providers, payers, exchanges, government programs – highly preferred • Knowledge of HL7 FHIR and legacy healthcare integration standards and practices required • Significant hands-on experience in implementation and customer consulting • Experience building complex technology-based systems delivered to customers at scale • Ability to take a project from scoping requirements through launch of implementation • Excellent communication skills and ability to explain complex technical software product features, technical designs, product strategy, and intended solutions • Ability to present and influence all organizational levels up to C-level/Executive level • Experience leading and/or contributing at senior level to strategic RFP response development • Knowledge of professional software development practices across the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations • Experience supporting new hires and colleagues to improve their skills • Candidates of all backgrounds are encouraged to apply

🏖️ Benefits

• Remote Work Environment • Flexible Time Away From Work Policy including PTO, Personal and Sick Days • Competitive Salary and Health/Medical Benefits • RRSP/TFSA/401K Employee Contribution • Life and Disability • Employee Assistance Program • FHIR Study Program and Skillsoft Learning • Super HAPI Fun Club • Workplace accommodations during interviews or while working at Smile