
51 - 200 employees
Founded 1994
📡 Telecommunications
Telecommunications
SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.
đź•’ September 23
🇺🇸 United States – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
âś… Product Manager
🚫👨‍🎓 No degree required
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51 - 200 employees
Founded 1994
📡 Telecommunications
Telecommunications
SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.
• Own prioritization across customer commitments, support escalations, reliability work, and new opportunities • Talk directly with customers, participate in Customer Engineering and Sales calls, and test proposed solutions early • Partner with engineers and designers to turn priorities into requirements, user stories, success criteria, and project plans • Evaluate technical constraints and balance costs when assessing options • Maintain a current view of contractual commitments and exploratory work • Provide go-to-market teams with guidance on promises, discussion points, and timeline certainty • Document expected benefits and key assumptions for investments • Track adoption and outcomes and apply learnings to future decisions • Shape Socket’s product strategy and build scalable product practices for prioritization, trade-offs, success metrics, roadmapping, and communication
• Several years of product management experience, ideally owning developer-facing, security, or infrastructure products in a B2B SaaS environment • Track record of making hard prioritization calls under real capacity limits • Ability to define product boundaries and make trade-offs explicit • Technical fluency sufficient to work with engineers and customers, including understanding CI/CD pipelines and lockfiles • Customer discovery and problem validation skills • Ability to influence Engineering, Customer Engineering, Sales, and leadership without formal authority • Strong project management instincts, including surfacing risks and managing scope or timing changes • Clear, concise written communication for asynchronous work • Builder mindset and ability to create product practices from the ground up • Preferred: experience with software supply chain security, application security, vulnerability management, or security platforms • Preferred: experience building products for developers or security teams • Preferred: familiarity with enterprise software evaluation, technical sales cycles, and customer-driven roadmap pressure • Preferred: experience joining as an early or first dedicated Product Manager
• Meaningful equity program • Comprehensive health benefits for you and your family (99% coverage) • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first work arrangement • Quarterly team off-sites • Market competitive salary bands
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