Product Operator

🕒 September 1

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 25%

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Logo of Solace

Solace

1 - 10 employees

🏥 Healthcare

💼 Consulting

🛡️ Insurance

Healthcare • Consulting • Insurance

Solace is a healthcare advocacy company that connects patients and their families with skilled advocates, such as doctors, nurses, and other healthcare experts. Their mission is to empower patients and improve healthcare outcomes by assisting with the navigation of the complex healthcare system. Solace provides support in areas like scheduling, communicating with medical teams, and insurance dealings, and advocates are covered by Medicare and Medicare Advantage plans. The platform ensures patients receive personalized support through phone or video consultations, assisting with everything from chronic illness management to healthcare paperwork.

📋 Description

• Partner directly with the Chief Product Officer on important cross-functional questions facing the Product organization • Own initiatives spanning multiple product teams and priorities • Identify gaps, dependencies, and opportunities across teams • Drive alignment among stakeholders with competing priorities and perspectives • Translate strategic goals into concrete plans, milestones, and operating rhythms • Build frameworks, analyses, and recommendations for product and company decisions • Create visibility into key initiatives and surface risks, tradeoffs, and blockers • Improve Product organization planning, communication, and execution • Serve as connective tissue across Product, Engineering, Design, Clinical, Operations, and Growth

🎯 Requirements

• 2–5 years of experience in a high-performance environment such as Chief of Staff, Venture Capital, Strategy & Operations, Consulting, Product Operations, or early-stage startups • Exceptional problem-solving and structured thinking skills • Bias toward action and a track record of turning ambiguity into momentum • Strong written and verbal communication skills • Comfort operating across teams, functions, and levels of seniority • Ability to influence outcomes without direct authority • Curiosity about products, healthcare, and company building • Strong judgment and an instinct for prioritization • Applicants must be based in the United States • Must be authorized to work in the United States • Must not require Solace to sponsor a work permit now or in the future

🏖️ Benefits

• Mission-driven work redefining U.S. healthcare • Opportunity to work alongside a fast-growing, Series C startup team • Front-row seat to product strategy and execution • Opportunity to work directly with the Chief Product Officer and cross-functional leaders

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