Operations and Sales Support Specialist

🕒 July 17

🦀 Maryland, Missouri – Remote

🦀 Maryland – Remote 🏰 Missouri – Remote

💵 $24 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

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Solventum

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours. • Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure on-time fulfillment. • Coordinate with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed. • Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations. • Streamline operational processes, support special projects as assigned, and deliver high-quality customer service to B2B clients to ensure satisfaction.

🎯 Requirements

• High School Diploma/GED AND 2 years of sale support or data/order entry experience • Basic knowledge of Microsoft Office applications • Current, valid Driver’s License • Experience with medical organizations and government-sponsored health care programs is a plus

🏖️ Benefits

• Medical • Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits