Sales Operations Manager

🕒 July 15

🤠 Texas – Remote

🤠 Texas – Remote

💵 $0 - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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Southend Pharmacy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Southend Pharmacy is a 503A compound pharmacy based in Houston, TX that provides clinically-focused, customized pharmaceutical solutions and compounding services to healthcare providers and clinics. The company emphasizes clinical excellence, trust, and regulatory-quality practices, offering provider onboarding, secure patient/provider portals (LifeFile), and a real-time interactive coverage map to support nationwide clinic partnerships. Southend Pharmacy primarily serves other healthcare organizations—over 3,000 clinics to date—delivering specialized medications and operational support.

📋 Description

• Translate strategic objectives and ideas into detailed project plans, timelines, deliverables, and implementation roadmaps. • Lead the execution of provider retention, reactivation, account growth, and engagement initiatives. • Manage multiple high-priority projects simultaneously while ensuring deadlines and objectives are met. • Bring creative input to initiatives, proposing refinements and data-driven ideas. • Serve as the primary liaison between Account Management and internal departments. • Coordinate project dependencies and ensure all stakeholders remain aligned. • Ensure Account Managers have the resources required for successful execution. • Track project milestones, deliverables, risks, dependencies, and outcomes. • Prepare executive-level reports, dashboards, project summaries, and performance updates.

🎯 Requirements

• Bachelor's degree in Business, Operations, Project Management, Sales Operations, or a related field preferred. • 5+ years of experience in project management, business operations, strategy, client success operations, account management operations, or a related discipline. • Operations-heavy background preferred over a sales-heavy background. • Proven experience managing or coordinating projects that span multiple departments. • Experience reporting to, presenting to, or working directly with C-suite/executive stakeholders. • Strong project management and organizational skills. • Exceptional communication and stakeholder management abilities. • Experience with CRM platforms is required; experience with Creatio is a plus but not required. • Experience with project management tools such as ClickUp preferred. • Healthcare, pharmacy, or compounding pharmacy industry experience is a plus, but not required. • Strong analytical and problem-solving capabilities. • Ability to work independently and drive initiatives with minimal oversight.

🏖️ Benefits

• Standard company equipment provided (Dell laptop)