Senior Strategic Account Manager

🕒 September 25

🐊 Florida, North Carolina, +1 more states – Remote

🐊 Florida – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spectrio

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

🏨 Hospitality

📦 Logistics

💰 Convertible Note on 2014-06

Healthcare • Hospitality • Logistics

Spectrio is a leading provider of comprehensive customer engagement solutions, offering a variety of services including Digital Signage, Interactive Kiosks, Wi-Fi Marketing, Overhead Music, On-Hold Marketing, and Scent Marketing to over 150,000 locations worldwide. Their offerings are designed to enhance the way businesses engage with their customers through innovative, interactive, and sensory experiences. Spectrio caters to a wide range of industries such as automotive, retail, healthcare, hospitality, and many more, aiming to help businesses connect with customers and enhance brand loyalty through dynamic and personalized experiences.

📋 Description

• Maintain and expand relationships with strategically critical customers • Achieve sales quota and assigned strategic account objectives • Represent the full range of company products and services to assigned customers • Lead the customer account planning cycle and ensure customer needs and expectations are met • Establish productive, professional relationships with key personnel in assigned customer accounts • Coordinate support, service, and management resources to meet account performance objectives and customer expectations • Lead joint company–strategic account planning for one- and three-year performance objectives, financial targets, and milestones • Proactively assess, clarify, and validate customer needs • Lead solution development efforts addressing customer needs • Sell additional Spectrio services to existing clients • Prospect for additional leads and contribute to sales best practices • Drive an effective sales process to achieve monthly and quarterly sales goals • Prospect to supplement lead flow from Client Care Specialists • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree in Business Administration, Marketing, or another related field is required • 5+ years' senior account management sales experience • Experience selling in the technology landscape while working with both marketing and information technology teams • Track record of hitting and exceeding goals • Proficiency with Salesforce and NetSuite preferred • Ability to achieve assigned sales quotas in designated strategic accounts • Ability to meet assigned profitability expectations • Ability to achieve strategic customer objectives defined by company management • Ability to complete strategic customer account plans meeting company standards • Ability to maintain high customer satisfaction ratings meeting company expectations • External candidates must be located in Florida, North Carolina, or Texas • Ability to complete remote interviews with visual photo identification verification if requested

🏖️ Benefits

• Work-from-home remote culture • Internet allowance per month • Prorated PTO accruing after 30 days of employment: 15 days/year for under 3 years of service; 17 days/year for 3–5 years; 20 days/year for 5+ years • Paid sick leave: up to 40 hours (5 days) per year • 10 company-paid observed holidays per year • Medical insurance with three plan options (Low HSA, Mid, and High Plans) • Dental insurance with High and Low PPO options • Vision insurance • Basic life insurance: $50,000 policy, 100% employer-paid • Short-term disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks • Optional voluntary life/AD&D, long-term disability, accident, critical illness, and hospital indemnity benefits • Pet benefits plan • Employee Assistance Program with confidential 24/7 support