Senior Director, Executive & Internal Communications

🕒 October 21

🗽 New York, Texas – Remote

🗽 New York – Remote 🤠 Texas – Remote

💵 $195k - $325k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Partner with senior leaders to develop clear, authentic, and impactful communications • Lead executive presentations, leadership messaging, company meeting content, organizational announcements, and strategic communications • Translate complex business priorities into compelling narratives for employees and key stakeholders • Drive consistency and alignment across executive messaging and leadership communications • Lead Sprinklr's internal communications strategy and editorial planning • Develop programs and content that strengthen employee understanding of company strategy, priorities, and performance • Manage and evolve communication channels • Champion employee engagement and feedback mechanisms • Lead communications planning for major business initiatives, organizational changes, leadership transitions, and key company milestones • Support transformation initiatives with proactive communications strategies • Lead and develop a high-performing communications team • Establish communications plans, processes, governance, and measurement frameworks • Partner with Communications, People, Product Marketing, Brand, and executive stakeholders • Leverage AI-enabled tools and emerging technologies to improve communications efficiency, scale, and effectiveness

🎯 Requirements

• 12+ years of experience in executive, internal, corporate, or strategic communications • Significant experience supporting senior leaders in fast-paced, complex organizations • Experience leading communications programs during periods of transformation, growth, or organizational change • SaaS, enterprise technology, and/or public company experience preferred • Experience working across global organizations and diverse employee populations • Exceptional writing, editing, and storytelling abilities • Strong business acumen and executive presence • Ability to influence cross-functional stakeholders and drive alignment • Proven ability to balance strategic thinking with hands-on execution • Strong project management, planning, and prioritization skills • Curiosity and comfort with AI and emerging communications technologies

🏖️ Benefits

• Discretionary bonus plan, commission plan, and/or equity plan, depending on role • Voluntary healthcare coverage for employees and families where applicable • Paid time off • Open Mentoring Program • 401k plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage

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