SVP, Global Alliances

November 7

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $236k - $394k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

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Sprinklr

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SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

📋 Description

• Define and execute a global alliance strategy aligned with corporate objectives and market opportunities • Build scalable, repeatable partner programs that drive joint solutions, co-selling, and customer success • Identify and cultivate new strategic partnerships to expand market presence and solution offerings • Develop and implement partner enablement frameworks including training, certifications, and sales toolkits • Establish and monitor KPIs to measure partner performance, pipeline contribution, and customer impact • Lead Quarterly Business Reviews (QBRs) and Annual Reviews to ensure alignment and accountability • Partner with Product, Marketing, Sales, and Customer Success to ensure seamless execution of joint initiatives • Collaborate with the Partner Program team to evolve competencies, tiers, and incentives • Serve as the executive sponsor for key alliances, ensuring strategic alignment and executive engagement • Drive global expansion through regional reseller recruitment and enablement • Co-develop joint value propositions and go-to-market strategies with partners • Leverage partner insights to inform product innovation and market strategy • Ensure rigorous governance, reporting, and communication across the partner ecosystem • Balance internal service delivery with external partner scale to optimize customer outcomes • Continuously assess market trends, partner needs, and competitive dynamics to refine strategy

🎯 Requirements

• Bachelor’s degree required; MBA or advanced degree preferred • 15+ years of experience in global partner and alliance leadership within a SaaS or enterprise technology company • Proven success in building and scaling global partner ecosystems, including SIs, ISVs, cloud platforms, and resellers • Strong track record of driving revenue growth, customer success, and market expansion through strategic partnerships • Executive presence with the ability to influence and collaborate across C-level stakeholders • Deep understanding of partner business models, market dynamics, and enterprise buying cycles • High energy, resilient, and thrives in fast-paced, high-growth environments.

🏖️ Benefits

• Health insurance • 401k plan with 100% vested company contributions • Flexible paid time off • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage