Engineering Manager

September 24

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Sprout Social, Inc.

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SaaS • Social Impact • Enterprise

Sprout Social, Inc. is a leading provider of social media management solutions. The company offers a comprehensive platform that enables businesses to streamline their customer care, enhance community management, and drive marketing efforts across various social media channels. With features like engagement, publishing, analytics, and social listening, Sprout Social helps organizations uncover trends, gather insights, and amplify their brand awareness. Their platform integrates AI and automation to improve efficiencies and personalize customer care. Additionally, Sprout Social offers influencer marketing and employee advocacy tools to enhance social reach. Trusted by over 30,000 brands and recognized for its top-tier software products, Sprout Social caters to enterprises, agencies, and small to medium businesses, providing innovative solutions to maximize the impact of social media strategies.

1001 - 5000 employees

Founded 2010

☁️ SaaS

🌍 Social Impact

🏢 Enterprise

📋 Description

• Build a high functioning, well-motivated engineering team and lead them to iteratively deliver quality results. • Leverage experience in building and maintaining highly scalable and reliable software systems to grow and tune our software services stack. • Grow your team of engineers by example with effective feedback, coaching, and career development. • Lead the team through product and technical road maps, and partner with cross functional and engineering leaders to align on strategy, planning and execution. • Drive consistent, high-quality execution by setting clear expectations, tracking progress, and proactively addressing challenges. • Uphold development and product quality standards and support team’s on-call rotations. • Use data and metrics to monitor team performance, establish KPIs to meet OKR and roadmap goals. • Participate in architectural discussions and decisions to push your team to successful outcomes. • Manage support week rotations, guide the team through major feature launches, and balance technical debt with product features. • Lead performance reviews, career band calibration, hiring and interviewing processes, and identify growth opportunities for engineers.

🎯 Requirements

• 5+ years of experience in building, scaling, and maintaining enterprise level software systems in a production environment, with expertise in back-end development and a focus on high availability solutions. • 4+ years of experience managing and leading high performing engineering teams, with a strong emphasis on delivery, execution, and achieving measurable business outcomes. • 4+ years of experience delivering engineering projects and initiatives, including ensuring the delivery of a team’s roadmap, prioritizing technical improvements with cross-functional teams, and communicating progress with business stakeholders. • Proven ability to drive strategic change within engineering teams, balancing short term delivery goals with long term technical sustainability and product growth. • Experience developing enterprise level distributed applications using distributed queuing systems, service-oriented architectures, etc. • Experience with data systems operating at scale, Elasticsearch, MySQL, HBase, etc. • Experience programming in an object oriented language such as Java, Python, C# or C++.

🏖️ Benefits

• Insurance and benefit options that are built for both individuals and families • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program • High-quality and well-maintained equipment—your computer will never prevent you from doing your best • Wellness initiatives to ensure both health and mental well-being of our team • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives • Growing corporate social responsibility program that is driven by the involvement and passion of our team members • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting • Opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan • Medical, dental, vision, basic life, accidental death, and dismemberment insurance • Modern Health (a wellness benefit) • 401k plan with 50% match on contributions up to 6% • Flexible Paid Time Off and ten paid holidays