Senior Solutions Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$144k - CA$180k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

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Logo of Sprout Social, Inc.

Sprout Social, Inc.

1001 - 5000 employees

Founded 2010

📣 Marketing

☁️ SaaS

🌍 Social Impact

Marketing • SaaS • Social Impact

Sprout Social, Inc. is a leading provider of social media management solutions. The company offers a comprehensive platform that enables businesses to streamline their customer care, enhance community management, and drive marketing efforts across various social media channels. With features like engagement, publishing, analytics, and social listening, Sprout Social helps organizations uncover trends, gather insights, and amplify their brand awareness. Their platform integrates AI and automation to improve efficiencies and personalize customer care. Additionally, Sprout Social offers influencer marketing and employee advocacy tools to enhance social reach. Trusted by over 30,000 brands and recognized for its top-tier software products, Sprout Social caters to enterprises, agencies, and small to medium businesses, providing innovative solutions to maximize the impact of social media strategies.

📋 Description

• Serve as the technical counterpart to Account Executives in a customer-facing environment • Act as a product expert for SaaS applications or social media management • Explain complex topics in an easily digestible way • Understand complex changes and discussions around network APIs • Conduct platform demonstrations and consult with prospects and customers to identify goals and objectives • Translate customer needs into actionable next steps • Position Sprout Social’s solution against competitors • Speak to changing social media trends, new product features, and platform enhancements • Build relationships with Account Executives to coordinate net new business and expansion opportunities • Contribute to the Solutions Engineering team by creating Sales training materials and onboarding new Solutions Engineers

🎯 Requirements

• 5+ years of tech/SaaS experience in a Solutions Engineer role partnering with Account Executives and selling into Enterprise customers • Experience demonstrating a software platform through presentations • Preferred: Understanding of social networks, particularly Twitter, Facebook, Instagram, and LinkedIn, and social media strategy for large organizations • Preferred: Experience presenting to Marketing and Social Media professionals, including Directors/VPs of Marketing and CMOs • Preferred: Ability to work on multiple projects while supporting the Sales team • Preferred: Understanding of all components of the software sales process • Preferred: Excellent communication and presentation skills with the ability to present to varied external audiences • Candidates must be based in Alberta, British Columbia, or Ontario, Canada

🏖️ Benefits

• 100% employer-paid health benefits, including medical, dental, vision, life insurance, and disability for you and eligible dependents • 25 vacation days annually • 5 paid sick days • All public holidays • Company-wide Rest & Recharge days • Free access to Modern Health, including coaching, therapy sessions, and digital wellness resources • $950 CAD annual Lifestyle Spending Account • One-time $550 USD-equivalent home-office setup stipend • Monthly $50 USD-equivalent internet stipend • Confidential financial experts through Your Money Line • Subsidized child and eldercare options through Care.com • Company match for donations to eligible organizations

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