AI-First Creative Account Manager

🕒 July 28

🇨🇦 Canada – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 20%

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Storm Ideas

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

📣 Marketing

💼 Consulting

🏥 Healthcare

Marketing • Consulting • Healthcare

Storm Ideas is a specialist entertainment and digital agency that partners with television networks and media companies to deliver strategy, marketing, content, UI/UX, video production, engineering, product development, and analytics. They also offer flagship SaaS products such as HailTo to manage and distribute social assets to talent for social promotion. Based in Edinburgh, UK, Storm Ideas helps media companies adapt to digital consumption, grow audience engagement, and execute digital-first campaigns.

📋 Description

• Own client confidence and satisfaction using AI tools and agentic workflows • Build trusted client relationships and communicate proactively • Understand client strategy, stakeholders, services, commercial context, audiences, creative vision, preferences, and pressure points • Translate client creative vision into briefs, content calendars, campaigns, and deliverables • Critically review creative assets and provide actionable feedback across copy, design, and video • Clarify client requests, strategic needs, direction, context, owners, dependencies, decisions, and next steps • Coordinate delivery across services, teams, timelines, blockers, and dependencies • Use agents and reusable workflows for preparation, action tracking, planning, research, reporting, and follow-up • Balance relationship, delivery, commercial context, capacity, risk, and long-term account health • Diagnose issues and escalate with evidence, options, and recommendations • Protect the quality and value of creative, operational, strategic, and technical services • Challenge weak, off-strategy, platform-unsuitable, or low-value work and help improve it • Surface account health, commitments, sentiment, risks, opportunities, scope pressure, decisions, approvals, and follow-ups • Connect clients with Storm’s wider expertise • Identify and develop opportunities from client needs, service gaps, relationship signals, campaign moments, and operational problems • Improve account communication, reporting, documentation, approved AI workflows, and blocker framing • Coach teammates to provide evidence, options, and specific asks • Stay current in account management, social platforms, creative work, and related services • Encode effective methods into reusable skills and workflows and teach them to the team

🎯 Requirements

• Strong background in creative or social media account management • Experience presenting creative concepts and strategies to clients • Experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations • Strong creative and social judgment • Ability to translate client vision into briefs and recognize platform-native ideas • Ability to provide constructive feedback across copy, design, and video • Demonstrable hands-on use of AI tools and agents in real work, studies, or personal projects • Ability to critically review AI output against client strategy, service quality, commercial context, facts, commitments, and brand standards • Systems-thinking approach to repeatable account work and workflow improvement • High agency and ownership • Commercial awareness, including scope pressure, service gaps, account risk, and growth opportunities • Operational, strategic, and technical curiosity • Comfort with collaborative systems such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar tools • Clear written and spoken communication • Attention to detail while working at speed • Enthusiasm for AI-enabled knowledge work • Availability to work 9:00am–5:30pm Pacific Time • Legal right to work in Canada without restrictions or right to work in Canada through a visa

🏖️ Benefits

• 33 days paid leave • Benefits • High-end, fast computer • Latest software and AI tools • Modern hardware and approved AI tools • Collaboration systems and support from the AI Operations team • Fully remote work within Canada

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