Technical Account Manager

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Logo of Storyteller

Storyteller

11 - 50 employees

Founded 2019

☁️ SaaS

πŸ“± Media

🀝 B2B

SaaS β€’ Media β€’ B2B

Storyteller is a developer-focused platform that provides embeddable SDKs, APIs and a CMS to add Stories and TikTok-style vertical video feeds to mobile apps and websites. It offers purpose-built native SDKs for iOS, Android, React Native and Web, plus content management, analytics, native ad support and enterprise features (SSO, SLAs, integrations) so companies can accelerate delivery of immersive short-form content and boost user engagement and revenue.

πŸ“‹ Description

β€’ Drive the account forward daily β€’ Pull together product, engineering, delivery, and operations β€’ Ensure quality and substance in client deliverables β€’ Be the client’s main point of contact β€’ Turn client requests into clear priorities β€’ Handle incidents and escalations

🎯 Requirements

β€’ 3+ years of experience managing enterprise client relationships β€’ Critical thinking skills about client needs β€’ Comfort working across teams β€’ Ability to communicate complex ideas simply β€’ Reliable internet for US Eastern Time hours β€’ Genuine interest in basketball

πŸ–οΈ Benefits

β€’ 33 Days Paid Leave β€’ Opportunity to work close to major basketball and sports clients β€’ Modern tooling environment with AI to improve speed, quality, and team performance

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