Executive Advisory Programs Manager

🕒 September 10

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Stripe

Stripe

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Define Stripe’s global executive advisory strategy, including purpose, audience, operating model, and relationships among global, regional, segment, and emerging programs • Own and evolve Stripe’s global Customer Advisory Board, including member strategy and recruitment, executive engagement, agenda development, meeting delivery, and year-round programming • Create a repeatable playbook for regional and segment teams to build effective advisory councils while maintaining consistent quality and connection to Stripe’s broader program • Identify, launch, and incubate new executive advisory programs addressing emerging customer needs and Stripe priorities • Partner with Product and Product Marketing leaders to select strategic topics, translate customer priorities into productive discussions, and route insights to actionable teams • Lead cross-functional planning across Product, Product Marketing, Sales, Customer Success, and external agencies • Define and measure program impact, including member engagement, feedback quality and activation, executive relationship development, and influence on Stripe’s decisions

🎯 Requirements

• 7+ years of experience building and leading executive advisory boards, councils, or comparable programs for a global business, including setting program strategy and operating the program from recruitment through follow-up • Demonstrated ability to build trusted relationships with C-suite and other senior executives and to represent an organization credibly in executive settings • Experience leading complex, cross-functional programs and defining clear responsibilities among teams with adjacent or overlapping remits • Ability to understand technical products and concepts, identify the implications for customers, and connect executive feedback with product and business priorities • Experience designing and delivering high-touch executive events with careful attention to the member experience, content, logistics, and follow-through • Preferred: experience building interconnected global, regional, or segment-based advisory programs • Preferred: experience developing systems for synthesizing qualitative customer feedback, routing it to relevant teams, and measuring whether it influenced decisions • Preferred: experience working with product, marketing, sales, customer success, solutions, and events teams in a global technology organization • Preferred: familiarity with financial infrastructure, payments, software platforms, or another technically complex industry

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