Database Support Engineer – AMER

Job not on LinkedIn

🕒 December 18, 2025

🏈 North America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Logo of Supabase

Supabase

51 - 200 employees

Founded 2020

☁️ SaaS

🔌 API

🤖 Artificial Intelligence

💰 $80M Series B on 2022-05

SaaS • API • Artificial Intelligence

Supabase is an open source alternative to Firebase, providing a range of backend tools designed to help developers start and scale their applications effectively. It offers features such as a full Postgres database, authentication with Row Level Security, instant APIs, Edge Functions for custom code, real-time data synchronization, and storage for large files. Developers can integrate machine learning models, utilize RESTful APIs, and take advantage of platform-integrated best of breed products. Supabase is designed to be highly portable, extendable, and user-friendly, making it a powerful choice for startups and enterprises looking to innovate quickly and efficiently.

📋 Description

• Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries. • Provide consultative, proactive advice to optimize workloads. • Reproduce bugs, isolate root causes, propose workarounds. • Ask smart, targeted questions that turn incomplete reports into actionable cases. • Communicate clearly and empathetically with customer users. • Spot patterns across tickets and recommend improvements. • Mentor junior team members.

🎯 Requirements

• 6+ years in technical support, backend engineering, SRE, or similar • Deep knowledge of PostgreSQL • Strong in high-performance SQL and query optimization • Comfortable troubleshooting complex setups • Ability to debug edge functions and understand distributed system behavior • Experience with cloud hosting providers like AWS • Comfortable in terminal and Linux environments

🏖️ Benefits

• Fully Remote • ESOP • Tech Allowance • Health Benefits • Annual Off-Sites • Flexible Work • Professional Development

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