Enterprise Key Account Director

Job not on LinkedIn

🕒 September 30

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Supermove

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🚗 Transport

🏢 Enterprise

SaaS • Transport • Enterprise

Supermove is a provider of comprehensive software solutions specifically designed for moving and storage companies. Their platform integrates various business operations such as CRM, dispatch, scheduling, accounting, and reporting into a unified system, allowing companies to automate day-to-day tasks and improve operational efficiency. Supermove's applications, including mobile and office apps, help moving businesses streamline workflows, enhance customer communication, and manage resources like crews and trucks effectively. Key features of the software include digital bills of lading, real-time scheduling updates, payment processing, and detailed reporting for business owners, enabling them to make informed decisions and increase profitability.

📋 Description

• Own the relationship and results for a small number of the largest accounts, from executive sponsors to daily operations leads • Run enterprise implementations through discovery, scoping, planning, milestones, and go-live • Coordinate implementation managers, support engineers, product, and sales, including people who do not report directly to the role • Plan and lead onsite working sessions • Design how AI, voice agents, and Autopilot workflows fit into each customer's operation • Review live calls and agent sessions, identify breakdowns, tune playbooks, and measure results • Represent customer needs internally and provide prioritized input to product and engineering • Prove account ROI through dashboards and analysis • Identify risks early, align sales handoffs with delivery, and drive expansion after account health is established • Work directly with the CEO and leadership team to shape enterprise account operations

🎯 Requirements

• 4+ years in management consulting, enterprise implementation, solutions or technical account management, or a similar client-facing role where you owned complex projects end to end • Experience running programs with many stakeholders and moving parts • Understanding of APIs, webhooks, and data flows • Ability to read an integration spec and identify what's missing • SQL or light scripting is a plus • Experience building, tuning, or evaluating an LLM-based agent or workflow is ideally preferred • Ability to establish credibility with CEOs, COOs, dispatchers, and customers • Clear written communication • Moving, logistics, or field-services experience is a plus