SUPREME HYDRATIONS INC
11 - 50 employees
Founded 2019
👥 HR Tech
🤝 B2B
💼 Consulting
HR Tech • B2B • Consulting
SUPREME HYDRATIONS INC is a company that offers virtual solutions for self-employment, focusing on maximizing productivity and earning potential for remote workers. They provide training and employment in customer support, operating a Virtual Contact Solutions Center that delivers phone, email, and chat support for major brands. The company specializes in customer service agent certification, website development, and offers opportunities in remote jobs and entrepreneurship.
Customer Support Representative
Job not on LinkedIn
🕒 March 31
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SUPREME HYDRATIONS INC
11 - 50 employees
Founded 2019
👥 HR Tech
🤝 B2B
💼 Consulting
HR Tech • B2B • Consulting
SUPREME HYDRATIONS INC is a company that offers virtual solutions for self-employment, focusing on maximizing productivity and earning potential for remote workers. They provide training and employment in customer support, operating a Virtual Contact Solutions Center that delivers phone, email, and chat support for major brands. The company specializes in customer service agent certification, website development, and offers opportunities in remote jobs and entrepreneurship.
📋 Description
• Manage large amounts of incoming calls • Generate sales leads • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
🎯 Requirements
• Proven customer support experience or experience as a client service representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school degree
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